Retail & Recreation Coordinator - Omni Hotels & Resorts
Bedford, PA
About the Job
Location
Bedford Springs Resort
Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match.
Job Description
The R&R Coordinator is responsible for providing clerical, administrative, and project management support to the Retail & Recreation Team.
Responsibilities
- Function as Administrative Assistant to Retail & Recreation Department.
- General office administration including office supply inventory, file maintenance, typing and other clerical support duties as needed.
- Complete MOS audits for Retail & Recreation department.
- Remain alert, courteous and helpful to guests, vendors, and fellow associates at all times.
- Practice safety standards and report any unsafe conditions to the Retail & Recreation Manager
- Assist with weekly orders and inventory control.
- Keep R&R Leadership informed of all complaints, emergencies, or unusual situations.
- Ensure high level of interdepartmental communication by serving as a liaison between the R&R team and other departments throughout the Resort.
- Maintain service standards and promote a high level of guest service and team work for all employees.
- Practice excellent telephone etiquette (smile in voice) at all times.
- Direct staff to the appropriate location for assistance with any problems that may occur.
- Birchstreet, Yellow Dog and other administrative duties as determined.
HOTEL SPECIFIC FUNCTIONS:
- Respond to any reasonable task as assigned by Manager.
- Assist with special projects as needed.
- Basic retail and recreation knowledge preferred
MARGINAL FUNCTIONS:
- Respond to any reasonable task as assigned by supervisor or manager.
- Assist in other departments as needed
Qualifications
- High school graduate or equivalent.
- Previous administrative background.
- MUST have very strong computer skills, including advanced proficiency in Microsoft Office programs, Internet research, and the ability to quickly learn new software.
- Ability to work in a fast-paced environment.
- Strong organizational skills with the ability to multi-task.
- Friendly, energetic personality.