Retail Store Manager (Korean Bilingual) - cesna
West Hollywood, CA
About the Job
[About Our Client]
For this client, we make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Recharge Everyday” from Therapeutic thermal massagers, The Arc Massage chair, Sofas, and other healthcare businesses.
[Job Description]
Provide sales direction and guidance to the retail store team to inspire and enable them to meet or exceed sales targets on a daily/weekly/monthly basis
Achieve and exceed sales goals via business analysis, sales training, and customer service
Ability to analyze retail store and individual sales representative’s metrics
Identify areas for development in individual sales specialist’s performance and train accordingly
Develop and nurture a customer-centric culture among your team by leading by example
Act as the conduit between corporate and local retail store - disseminating all necessary information & policies and procedures
Operating an appropriate membership program to increase the number of customers visiting the store
Ensure team adheres to corporate guidelines regarding company outreach
Ability to communicate upward and within your team
Source, interview, hire, lead, and develop a team of highly qualified retail store associates
Adhere to corporate directed processes regarding store operations (including but not limited to merchandise display and physical inventory)
Strong operational skills (including payroll management(time keeping data), staffing, supplies, and maintenance/cleanliness of retail store)
[Qualifications]
The position requires Korean/English bilingual.
5 plus years in retail sales within related field (Required)
Great communication skills, and customer service skills
Experience in furniture/mattress/home appliance company is preferred
[What's On Offer]
Benefits: Health insurance, Life insurance, Paid Time off. Paid Holidays.
This client provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the Company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.
If interested, please send resume to sara.cao@cesna.com.
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Source : cesna