Revenue Operations Analyst - Jones Lang LaSalle Incorporated

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Revenue Operations Analyst is a role responsible for the alignment of the GTM team across the full client lifecycle in order to drive growth, operational clarity, and efficiency. The holistic approach is designed to avoid the risks and inefficiencies of standalone operational teams. 

Included is Enablement and consolidating information for multi-stakeholder deals; and both support areas will require scaling in order to support continued business growth for the global teams.

Once the data-driven business model is agreed upon, built, and activated with key stakeholders the focus areas will become: 

• Operations  

• Enablement across Sales and Digital Marketing Operations. 

• Insights for individual contributors, managers and directors. 

• Partnering with the martech arm of the organization to oversee the tool stack to support all the above. 

This role requires an individual with strong background in data and analytics and business processes. Knowledge of Salesforce platform or an equivalent is also highly advantageous. The role includes ownership of current processes, with a very clear mandate to develop and execute new ideas to fast-track value-adds for revenue growth. 

Key Result Areas and Main Activities 

• Build out a Revenue Operations model to support the growth of the organization 

• Oversee the Sales funnel- responsible for tracking conversion rates through each stage of the funnel to make recommendations for improvements.  

• Execute weekly/monthly/quarterly sales forecasting - support sales leadership with data and analysis that improves forecast accuracy 

• Develop and drive the design and implementation of processes to enable effective marketing planning and forecasting  

• Work with Digital Marketing Ops to ensure all top-of-funnel activities are captured and tracked and data integrity is preserved 

• Help drive key operational metrics for the sales organization like quota attainment, pipeline coverage, and stage conversion rates 

• Support setup of core retargeting strategies. 

• Perform data analyses on large and disparate datasets to gather insights required to make key business decisions, including renewal data and product adoption 

• Leverage team business knowledge and expertise to drive business process improvements 

What makes you special 

• Demonstrate strong critical thinking and problem-solving skills - proven ability to mine data for relevant and actionable insights 

• Experience with cross functional project execution, and driven to continually improve performance 

• Have impeccable organizational skills, project management skills and attention to detail 

• Show excellent communication and presentation skills with ability to communicate /translate complex concepts to non-technical audiences 

• Look for innovation in all that you do, but also operate in the detail of a given process 

What makes you qualified  

• BA/BS in business administration, finance, management information systems or related discipline 

• 2-3+ years of related sales operations experience 

• Experience using CRM Software, Marketing Automation tools (Eloqua preferably), Tableau, and Adobe Applications 

• Salesforce experience required

• Effective management across many priorities, adjusting as priorities change 

• Experience with data management and an understanding of data transformation and visualization techniques to drive insights and data-driven decision making

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

On-site –Chicago, IL, Portland, OR, San Diego, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.