Risk Manager - Maverick Payments
Calabasas, CA 91302
About the Job
Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!
About Us:
Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.
About the Position:
Under the direction of the Associate Director of Risk & Underwriting, the Risk Manager is responsible for compliance-related functions as it relates to Maverick’s portfolio, drafting and implementing compliance policies and procedures for Maverick and its sponsor banks, audits, and other key tasks associated with overall compliance.
- Directing review of merchant activity for increased credit risk, transactional variations, dispute activity, and fraud patterns.
- Assisting with tasks related to Risk Management / loss prevention and other duties as assigned by the AVP Risk.
- Advising on policy and procedure enhancements to enhance Risk function throughout the Company.
- Manage reporting required by Sponsor Banks, key departments, and as needed on an ad hoc basis.
- Respond to Risk related inquiries from internal and external parties, including staff, resellers, partners, regulatory agencies and law enforcement.
- Investigate & resolve potential violations and recommend appropriate corrective policy/procedure changes.
- Cross-departmental assistance on an as needed basis for abnormal processing patterns and recommend appropriate mitigation, including underwriting and risk teams.
- Stay informed about changes in laws, regulations, card brand rules and industry standards that could impact the organization’s compliance obligations.
- Planning and directing the work of Department employees using independent judgment within Company parameters.
- Coordinating hiring, training, and performance management for Risk Department personnel.
- Assigning Department personnel to investigate abnormal processing patterns and recommend appropriate mitigation.
- Overseeing investigations into abnormal customer activity and recommendation and implementation of appropriate mitigation.
- Provide white-glove support to key reseller partners and merchants.
- Work closely with the Risk Executives as it relates to Maverick’s overall strategy for loss prevention and risk mitigation.
- Acting as an escalation point to resolve unique and/or complex business development and risk issues that do not have standardized solution.
- Personally, performs the more sensitive and complex risk and underwriting functions for more complex or significant cases using independent judgment and within company's standards
- This position will consider remote candidates in the following states:
- 5-10 years prior experience in Risk Management within acquiring industry
- Previous experience in leadership capacity.
- Associate or bachelor’s degree in a relevant field a plus.
- Extensive knowledge of all Microsoft Office products, with a concentration in excel.
- Knowledge of all Card Brand rules and regulations and ability to interpret
- Analyzing, testing, assessing and / or interpreting information or data provided by Dev group to make recommendations to enhance business operations.
- Understanding of various and complex verticals and associated risks.
- Familiarity with various Risk Management tools including, without limitation, TSYS, Merlink, E-connections, G2, Legit Script, MasterCard Connect, Aperia etc.
- Ability to effectively communicate ideas, thoughts, and facts in writing and otherwise.
- Understanding of emerging technologies and trends in the payments space.
- Ability to support, promote, and ensure alignment with the organization's vision and values.
- Ability to understand how an organization must change in light of internal and external trends and influences
- Competitive Salary, Bonuses and Incentives.
- Comprehensive employer sponsored health, vision, and dental insurance programs.
- Paid time off, Paid Sick and Paid Holidays.
- 401K plan with up to a 3% matching contribution.
- Commitment to Career Development and Advancement.
- Employee Recognition Programs
- Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!
This position will consider remote candidates in the following states:
AZ, CA, CO, FL, GA, ID, IN, MA, MD, ME, NC, NJ, NV, NY, OH, TN, TX, UT, VA, WA
Maverick Payments is an Equal Opportunity Employer.
Pay Transparency Notice: At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization. The final salary offer will be based on factors such as your experience, skills, and qualifications.
Non-Solicitation from Third Parties: Do not contact Maverick Payments about this position unless you are a job seeker and potential applicant for this position. Do not contact Maverick Payments about other services, products or commercial interests.
Notice to Agency and Search Firm Representatives: Maverick Payments is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Maverick Payments employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Maverick Payments. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.
Fair Chance Ordinance: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring.
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