Risk Services Processing Specialist I - Factory Mutual Insurance Company

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

The incumbent in this function is responsible producing and maintaining the integrity of the location indexing process, as well as maintaining the engineering location information. The Specialist functions as a problem-solving resource, provides telephone support to users of the systems and processes, and through their actions assures timely and accurate actions and responses to the work.

Responsible for ensuring that location index numbers are thoroughly researched and assigned on time and maintaining vital integrity for all entity information systems. Will provide support to users in interpreting location and entity data in corporate systems and is responsible for maintaining and assuring the accuracy and currency of location information. Additionally, will resolve discrepancies and conflicts in location information by actively working with responsible teams and support units. A proven track record of understanding and applying information from the account teams to update location information is essential.

• High School Diploma and equivalent work experience.
• Min of 1+ years’ experience working in or supporting core Engineering functions.
• Excellent planning and organization skills, including a solid ability to run multiple tasks and competing priorities.
• Excellent interpersonal skills and ability to translate business requirements.
• Strong analytical, problem-solving, and critical thinking skills.
• Established a history of working well in partnership with colleagues to drive positive change.

Abilities:

• Proficiency in Microsoft Office Suite is required.
• Proven skills in communication, problem-solving, and decision-making.
• Ability to research issues, identify problems, and maintain effective working relationships.
• Ability to identify the internal and external dynamics that impact the organization's work.
• Knowledge of processing systems and workflows are a plus.

Additional Details:

• This is a non-exempt, office-based position in the Corporate Office in Johnston, RI.
• The final role level and salary offer will vary based on individual education, skills, and experience.

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program, which includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, and much more.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.