Route Sales Representative - Community Coffee

Route Sales Representative

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Department:  Sales

Reports To:  Sales Supervisor or Sales Manager

Travel Required: Daily travel between company location and customer establishments

Why Work at Community Coffee?

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America.  Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!

Position Overview

As the DSD Route Sales Representative, you will be responsible for obtaining new business, providing service to existing customers, gaining displays and premium placement, and delivering product. Our Route Sales Representatives proudly represent the Community Coffee brand, playing an essential role in the company’s overall sales strategy.  

Function Related Activities/Key Responsibilities

• Drives vehicle to sell and deliver products, equipment and supplies to customers to achieve financial targets for route profitability.
• Sells promotional/marketing activities to gain displays, shelf space and premium positioning in stores.

• Solicits existing customers to purchase additional products.

• Maintains proper selection and inventory of products for each customer.
• Manages coffee brewing equipment on route.
• Ensures customer satisfaction.
• Records and maintains sales and delivery information in handheld computer and adjusts information as necessary.
• Provides superior customer service to all accounts.
• Rotates products according to established company standards to ensure freshness.
• Monitors and collects funds from delinquent accounts.
• Collects money from customers and is responsible for route’s daily bank deposits.
• Recovers brewing equipment and other branded merchandise and products from closed or discontinued account.
• Responsible for the proper loading of product into assigned vehicles. Unloads product and equipment from vehicle. Checks orders for accuracy.
• Participates in special events to promote the company's products and services.
• Cleans truck and performs routine vehicle maintenance (checking fluid levels and tire pressure, etc.)
• May be requested to perform different or additional duties as assigned.

Position Requirements

• High School diploma or equivalent required.
  • Passing score on aptitude test required in lieu of High School diploma or equivalent.
• One year of relevant customer sales and service experience
  • Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources

• Route sales and cold calling experience in DSD environment preferred
• Must be at least 21 years of age
• Valid Driver’s license required; A Commercial Driver’s License (CDL) may be required for certain work locations.
• Acceptable driving record
• DOT medical certification required
• If route has customers that require COVID vaccination for entry, COVID vaccination is a requirement for employment.
• Successful completion of pre-employment physical

What We’re Looking For

• Strong communication and organization skills
• Self-starter
• Team oriented

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will service/sell to approximately 20-30 customers per day and is required to do the following:

• Frequently required to sit and occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear.
• Must be able to frequently lift 40 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Field Sales Environment:  While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas.

Our Values

Champion People             Welcome Individuality, Learn Together, Encourage Each Other

Inspire Creativity               Dream big, Think Fresh, Make It Happen

Wow Our Customers        Serve with Purpose, Exceed Expectations, Do What’s Right

Serve Our Communities  Be Genuine, Bring Joy, Make a Difference

Win Together                   Be Brave, Have Fun, Celebrate

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.
 

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant’s or employee’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law.  This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.