Routing Clerk_Part-Time - Waterfront Rescue Mission

Waterfront Rescue Mission is looking for a part-time routing clerk to offer excellent customer service to our donors.

Communicates with donors to set up date for their donations and inform drivers regarding pickups.  Performs all reasonably related duties as assigned.

 Duties:

•      Communicates with donors (phone, online or in person).

•      Communicates with driver regarding status of pick-ups.

•      Schedules pick-ups according to donor needs.

•      Maintains daily the pick-up schedule.

•      Files other pick up and driver related forms.

•      Advises management of problem situations.

•      Provides excellent customer service while assisting customers.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.