# SECURITY OPERATIONS COORDINATOR: *$20.00 - $29.00 Per Hour* - (South Holland, IL.) - Federal Protection Agency, Inc

FEDERAL PROTECTION AGENCY, INC.
(855).606.0900
 www.Federal-Protection-Agency.us

Job:     Security Operations Coordinator - Urgent Hiring!

Pay:     $20.00 - $29.00 Per Hour  -  $1000.00 Sign On Bonus

Assist the Security Operations Team in managing and scheduling guards. Draft/Amend Security protocols and procedures when required. Provides administrative support to ensure efficient security operations. Ensure training is provided to perform the job safely and effectively.

About Us:

Company: At Federal Protection Agency, Inc, we believe in making smart investments, and that starts with investing in our people. As a Security Operations Coordinator, you will play a crucial role in coordinating and managing our security team operations.  Federal Protection Agency, Inc provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer paid vacations, paid time off, performance bonuses, referal bonuses, employee assistance programs, company discounts, perks and more for most full-time positions!

Federal Protection Agency, Inc. is a family owned company that cares about the employee. Good Business Is About Making Smart Investments. At Federal Protection Agency, Inc, we Invest In People! We believe our employees are our most important assets. When selecting our employees, we continually strive to make the most appropriate fit between the applicant and our specific security needs. The Federal Protection Agency, Inc. hiring criteria and process is one of the greatest points of difference over our competition.

Are you a highly skilled and motivated individual looking for a dynamic role in the protective and security industry? Do you thrive in an environment where your dedication and commitment are valued? If yes, then FEDERAL PROTECTION AGENCY, INC. is the perfect place for you!

Our work environment includes:

• Modern office setting
• Growth opportunities
• On-the-job training
• Company perks
• Safe work environment

Why Join Us:

·        Opportunity to work with a reputable and well-established security services company.

·        Competitive pay.

·        Opportunity for growth and advancement within the company.

·        Enjoy a supportive and collaborative work environment.

·        Receive paid training to enhance your skills and knowledge in the security industry.

·        Be a part of a team that values your contributions and recognizes your hard work.

·        Referral program, performance bonuses, and employee discounts.

·        Company Phone, Tablet, Laptop, Attire & Credit Card Provided.

Responsibilities:

·        Possess strong customer service and public relation skills and be able to interact well with people of diverse cultures and backgrounds.

·        Provides administrative support functions for the Operations team.

·        Takes direction from the Operations managers and determines the necessary service requirements to fulfill the contractual responsibilities with our client base.

·        Coordinate services and operational and administrative support needs.

·        Utilize our scheduling software to track employee work schedules and to fill open positions due to call offs or requests for additional coverage.

·        Troubleshoot emerging client service issues.

·        Collaborate with personnel and Operations managers to ensure deadlines are completed on time and within the scope of work.

·        Work consistently with management to ensure our clients receive the best possible service.

·        Ability to use Windows based programs.

·        Ability to utilize Microsoft Office (Word, Excel, and Outlook).

·        Ability to multi-task during the work shift.

·        Willingness and ability to work weekends, holidays, and cover additional shifts as required by company needs.

·        All other duties, as assigned.

ESSENTIAL FUNCTIONS/DUTIES:

·        Leadership skills to provide direction to the Site/Account assigned Officers and assist with areas of responsibility as needed

·        Provide Site Support for all areas of the sites and inspections of assigned personnel

·        Effectively manage, motivate, coach and formally evaluate the performance of all assigned staff and officers.

·        Assist with the development and implementation of measurement and evaluation tools for efficiency, accuracy, timeliness, and costs/benefits of each area of responsibility

·        Make recommendations for the creation, modification, and updating of policies, procedures, standards, and guidelines as they relate to your assigned Site/Account.

·        Assist with the development and implementation of controls for accurate and timely patrol and alarm response activities.

·        Respond to incidents at the Site proactively and in response to requests for assistance from any Federal Protection Agency, Inc. Security Manager, Supervisor, Assigned Agent/Officer and Client. Coordinate the proper response and internal notifications as appropriate.

·        Continually review all aspects of the Site/Account for potential improvement and profitability.

·        Ability to effectively communicate within all levels of the organization and client operations.

·        Communicate clearly and effectively with office management to resolve any potential issues or concerns or threats at assigned site/account.

·        Excellent conceptual and critical thinking skills, present ideas in a clear and compelling manner with strict attention to detail.

·        Emotionally intelligent with excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients.

·        Strong personal presence, credibility and high integrity.

·        Present ideas in a clear and compelling manner.

·        Ability to perform other duties as assigned.

Requirements:

·        Prior Supervisory experience in the security industry or a related field,Minimum of (1-2) years verifiable and Security Supervisor / Management experience.

·        High school degree or equivalent.

·        Strong leadership and communication skills.

·        Ability to handle all situations and make quick decisions.

·        Must have valid driver's license, clean driving record and reliable transportation.

·        Must have a flexible schedule and be available to work weekends and holidays.

·        Must be able to write and train officers on procedures as required for each location (Site Specific).

·        Must be computer savvy and be able to multitask environment.

·        Must be able to communicate clearly.

·        Must be able to travel to locations to perform post inspections with inspections conducted during the week and on weekends.

·        Must be able to train security officers on operational and corporate policies and procedures.

·        Must maintain a working knowledge of the locations of all contracted sites.

·        Must be able to respond to calls for assistance, reports of accidents or incidents and after-hour emergencies.

·        Must be able to monitor and ensure that all company equipment and vehicles are current on maintenance issues.

·        Assist with scheduling, fill all open post, and call-off while minimizing overtime.

·        Review daily all logs and incident reports, and pass on to Management any unusual occurrences, disciplinary issues, call offs, or missing documentation.

·        Follow up as directed by Security Management.

·        Must be able to use up and coming technology and be flexible with new development.

·        Other tasks/responsibilities as assigned.

If you are ready to take on this exciting opportunity and make a difference in the security industry, apply now! Join our team at Federal Protection Agency, Inc and be part of a company that invests in its people.

Good Business Is About Making Smart Investments.

At Federal Protection Agency, Inc., We Invest In People!

#FPA