SERVICE RECEIVING CLERK at PrideStaff

S SERVICE RECEIVING CLERK

Our client, located in the Willowbrook area, is a privately held, fast-growing manufacturer of battery testers and battery management solutions for over 38 years. Their global presence includes facilities in the U.S., Europe, and Asia. They are seeking a Service Receiving Clerk.

Battery Management Innovation, Battery Technology, Battery Testers, Diagnostic Chargers, Monitors, Software and Data Management solutions, and Stationary Power, Battery testing, Battery monitoring

$17.00/HR - $17.50/HR DOE (Steel toe shoes required)

6:00am - 2:30pm (M-F)

TEMP/TEMP-TO-HIRE

This position is in the Service (Repair) department, and for someone who is technically/mechanically inclined as the career path moves into a Service (Repair) Tech role – NOT warehouse shipping/receiving.

OVERVIEW:

The Service Receiving Clerk is responsible for the receipt of all equipment and parts into the Service Department, maintaining a clean work area and assisting techs with boxing/moving completed equipment to Shipping. Other tasks include working with the Service Administrator to locate rush repair requests, submit parts orders for re-supply and pull parts orders from the warehouse/stock the service shelves as needed. This role may also include troubleshooting, repairing, testing, and calibrating products returned from customers due to warranty claims and/or time and material repairs. Must be able to perform these functions, including repackaging the product for return.

RESPONSIBILITIES include but are not limited to:

• Receive Service returns on a daily basis from UPS/FedEx/Customer drop-off.
• Enter RMA information into the clients ERP system.
• Distribute equipment for repair to assigned technician.
• Receive spare parts/supply orders from the Warehouse and stock them in Service.
• Assist technicians with disassembling Charger/Tester units and identifying the problem.
• Replace defective parts and document the outcome on an RMA form.
• Boxing/packing of completed units.
• Move completed units to Shipping.
• Maintain a clean shop area by removing empty boxes/cardboard and packing material.
• Forklift use as needed to move equipment up/down from pallet racks.

QUALIFICATIONS:

• PC experience, including Email, ERP system and internet (1-3 years).
• Minimum of 1 -3 years' experience working in a manufacturing environment on electronics products.
• Fork-lift operation required; training provided.
• Troubleshooting/repair center experience preferred.
• Works well in a fast-paced environment.
• Detail focused, especially when confirming parts receipts or entering customer/equipment information into the computer.
• Ability to stand/walk for long periods of time.
• Ability to lift 50+ pounds.

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