SLH NOC Unit Clerk / Monitor Tech - Alameda Health System
San Leandro, CA 94578
About the Job
Job Description
Job Family: AHS - Patient Care Services (non nurse)
Job Title: SLH Unit Clerk/Monitor Tech - 53666 - rev. 07.20.20
Job Summary
The SLH Unit Clerk/Monitor Tech. contributes to patient care by performing clerical tasks directly and
indirectly related to patient care and unit functioning. Monitors heart rhythm patterns of patients to detect,
record and report normal and abnormal heart rhythm patterns, normal and abnormal ECG interval
measurements and proper and improper pacemaker or implantable defibrillator function utilizing telemetry
equipment. This position has the authority to determine when heart rhythm patterns are normal, abnormal
and/or life threatening and notifies nursing and medical staff appropriately. Performs related duties as
required.
Qualifications
Education: High School Diploma or equivalent.
Minimum Experience: Three months of previous recent Telemetry experience.
Preferred Licenses/Certifications: EKG/ECG Certification: to obtain certification requires completion of a
program in anatomy and physiology of heart, heart rhythm pattern identification, measuring ECG intervals and
arrhythmia analysis.
Required Licenses/Certifications: BLS - Basic Life Support Certification - issued by AHA-American Heart
Association or obtain one within one month of hire.
Knowledge, Skills and Abilities
Able to be responsible and accountable for tasks delegated.
Act in an appropriate and professional manner as defined by the company’s Standards of Behavior, Policy
and Procedures, and Scope of Services.
Correct business English, including spelling, grammar and punctuation.
Current office administrative practices and procedures.
Demonstrate knowledge of the principles of life span growth and development and the ability to assess data
regarding the patient's status and provide care as described in the department's policies and procedures
manual.
Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served
on his or her assigned unit.
Establish and maintain effective working relationships with a variety of individuals from various
socioeconomic, ethnic and cultural backgrounds.
Medical terminology.
Proficient computer skills including Microsoft Office (Word, Outlook, Excel, PowerPoint).
Role model AHS Standards of Behavior.
Use independent judgment and initiative within established policies and procedures.
Physical Requirements and Work Environment
> The physical demands and work environment described here are representative of those that must be met
by an employee to successfully perform the essential functions of the job. Reasonable accommodation may
be made to enable individuals with disabilities to perform the essential functions.
Activity: Sit: Frequently (1/3 to 2/3 of the work shift)
Job Description Page 1 of 3
Activity: Stand: Frequently (1/3 to 2/3 of the work shift)
Activity: Walk: Occasionally (up to 1/3 of the work shift)
Motion: Bend/Twist: Up to 1/3 of time
Motion: Carry/Lift: Up to 1/3 of time
Motion: Climb: Up to 1/3 of time
Motion: Reach: Up to 1/3 of time
Motion: Squat: Up to 1/3 of time
Use of Hands (Left/Right): General Motor Function
Use of Hands (Left/Right): Precise Motor Function (Or Fine Manipulation)
Use of Hands: Repetitive Motion: 1/3 or more of time
Weight Lifted/Force Exerted: Up to 10 lbs: Up to 1/3 of time
Work Environment: Special visual or auditory requirements including working with a computer terminal.
Work Environment: Usual tasks do not involve exposure to blood, body fluids or tissues but job may require
performing unplanned tasks involving exposure to blood, fluids or tissue.
FLSA and Representation Status
FLSA Status: Nonexempt
Representation Status: SLH SEIU
Job Roles
SLH Unit Clerk/Monitor Tech - 53666 - rev. 07.20.20 Proficiency Level
Answers phones in unit and manages calls appropriately. Takes phone reports (Non-
Critical values) from lab, diagnostic imaging, and other departments accurately, and
delivers to proper nurse. Refers all calls from physicians to appropriate nursing staff.
Answers nurse call console and refers patient calls to appropriate person.
-
Communicates changes in patient information to Admitting Department and Charge
RN/Department Leader. Communicates pertinent physician orders to RN and/or charge
RN. Verifies official physician telemetry order for each patient; responds to patient call
lights and notifies nursing and/or medical staff; notifies nursing staff when leads are off.
-
Completes patient admission charts. Processes, pulls and prepares charts for patient
transfer or discharge pursuant to hospital policies and procedures. Prepares chart and
kardex on admission. Assembles and ensures proper chart maintenance and patient
information in proper order. Compiles discharged patient’s chart and puts into proper
order. Reviews face sheet for errors. Orders outpatient or old charts and ensures
receipts. Records changes in physician or other basic data and updates in computer
system; files final reports of diagnostic tests promptly in right chart; maintains inpatient
chart by thinning, preparing new forms, etc. Copy and processes charts and other
documents as directed by Department Leader or charge RN. Documents time for tests
and procedures.
-
Completes required in-services/competency annually; participates in orientation of new
clerical staff. -
Maintains inventory of unit supplies; orders non-stock items as directed; orders stock
items to maintain par level; maintains inventory of unit/departmental/hospital forms and
chart; transport/arranges for transport of supplies and equipment between units or
departments as needed. Picks-up non-controlled medications from pharmacy, and
supplies/equipment from other departments.
-
Transcribes physician’s orders to appropriate medical record and other forms promptly
and accurately. Completes request forms/orders entry for diagnostic tests,
consultations, referrals. Schedules special tests with in-house and outside agencies
and documents appointments. Makes arrangements for patient transport to outside
agencies and departments.
-
Uses manual system/downtime process when system/computer is down. Reports
maintenance problems immediately. -
While monitoring Telemetry Monitors, recognizes and reports cardiac rhythms to the
Registered Nurse or Charge Nurse assigned to the patient. Observes screen of cardiac
monitors and listens for alarm to identify abnormal variation in heart rhythm, then
notifies the nursing and medical staff of any abnormal heart rhythm variances.
Job Description Page 2 of 3
Measures and interprets patient’s heart rhythm pattern and posts monitoring strips per
hospital policy. Reviews patient information to determine normal heart rhythm, current
pattern, and prior variances. Reviews the heart rhythm patterns and analyzes the
function of pacemakers or implantable cardiac defibrillator. Notifies nursing of improper
function. Uses calipers to measure rate and ECG intervals of patients’ heart rhythm
patterns on graphic tape readout, analyzes the heart rhythm and records the
information on patients telemetry charts. Responsible for cleaning and maintaining
heart monitoring equipment and ensuring batteries are charged and properly installed.
-
Job
Job Family: AHS - Patient Care Services (non nurse)
Job Title: SLH Unit Clerk/Monitor Tech - 53666 - rev. 07.20.20
Job Summary
The SLH Unit Clerk/Monitor Tech. contributes to patient care by performing clerical tasks directly and
indirectly related to patient care and unit functioning. Monitors heart rhythm patterns of patients to detect,
record and report normal and abnormal heart rhythm patterns, normal and abnormal ECG interval
measurements and proper and improper pacemaker or implantable defibrillator function utilizing telemetry
equipment. This position has the authority to determine when heart rhythm patterns are normal, abnormal
and/or life threatening and notifies nursing and medical staff appropriately. Performs related duties as
required.
Qualifications
Education: High School Diploma or equivalent.
Minimum Experience: Three months of previous recent Telemetry experience.
Preferred Licenses/Certifications: EKG/ECG Certification: to obtain certification requires completion of a
program in anatomy and physiology of heart, heart rhythm pattern identification, measuring ECG intervals and
arrhythmia analysis.
Required Licenses/Certifications: BLS - Basic Life Support Certification - issued by AHA-American Heart
Association or obtain one within one month of hire.
Knowledge, Skills and Abilities
Able to be responsible and accountable for tasks delegated.
Act in an appropriate and professional manner as defined by the company’s Standards of Behavior, Policy
and Procedures, and Scope of Services.
Correct business English, including spelling, grammar and punctuation.
Current office administrative practices and procedures.
Demonstrate knowledge of the principles of life span growth and development and the ability to assess data
regarding the patient's status and provide care as described in the department's policies and procedures
manual.
Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served
on his or her assigned unit.
Establish and maintain effective working relationships with a variety of individuals from various
socioeconomic, ethnic and cultural backgrounds.
Medical terminology.
Proficient computer skills including Microsoft Office (Word, Outlook, Excel, PowerPoint).
Role model AHS Standards of Behavior.
Use independent judgment and initiative within established policies and procedures.
Physical Requirements and Work Environment
> The physical demands and work environment described here are representative of those that must be met
by an employee to successfully perform the essential functions of the job. Reasonable accommodation may
be made to enable individuals with disabilities to perform the essential functions.
Activity: Sit: Frequently (1/3 to 2/3 of the work shift)
Job Description Page 1 of 3
Activity: Stand: Frequently (1/3 to 2/3 of the work shift)
Activity: Walk: Occasionally (up to 1/3 of the work shift)
Motion: Bend/Twist: Up to 1/3 of time
Motion: Carry/Lift: Up to 1/3 of time
Motion: Climb: Up to 1/3 of time
Motion: Reach: Up to 1/3 of time
Motion: Squat: Up to 1/3 of time
Use of Hands (Left/Right): General Motor Function
Use of Hands (Left/Right): Precise Motor Function (Or Fine Manipulation)
Use of Hands: Repetitive Motion: 1/3 or more of time
Weight Lifted/Force Exerted: Up to 10 lbs: Up to 1/3 of time
Work Environment: Special visual or auditory requirements including working with a computer terminal.
Work Environment: Usual tasks do not involve exposure to blood, body fluids or tissues but job may require
performing unplanned tasks involving exposure to blood, fluids or tissue.
FLSA and Representation Status
FLSA Status: Nonexempt
Representation Status: SLH SEIU
Job Roles
SLH Unit Clerk/Monitor Tech - 53666 - rev. 07.20.20 Proficiency Level
Answers phones in unit and manages calls appropriately. Takes phone reports (Non-
Critical values) from lab, diagnostic imaging, and other departments accurately, and
delivers to proper nurse. Refers all calls from physicians to appropriate nursing staff.
Answers nurse call console and refers patient calls to appropriate person.
-
Communicates changes in patient information to Admitting Department and Charge
RN/Department Leader. Communicates pertinent physician orders to RN and/or charge
RN. Verifies official physician telemetry order for each patient; responds to patient call
lights and notifies nursing and/or medical staff; notifies nursing staff when leads are off.
-
Completes patient admission charts. Processes, pulls and prepares charts for patient
transfer or discharge pursuant to hospital policies and procedures. Prepares chart and
kardex on admission. Assembles and ensures proper chart maintenance and patient
information in proper order. Compiles discharged patient’s chart and puts into proper
order. Reviews face sheet for errors. Orders outpatient or old charts and ensures
receipts. Records changes in physician or other basic data and updates in computer
system; files final reports of diagnostic tests promptly in right chart; maintains inpatient
chart by thinning, preparing new forms, etc. Copy and processes charts and other
documents as directed by Department Leader or charge RN. Documents time for tests
and procedures.
-
Completes required in-services/competency annually; participates in orientation of new
clerical staff. -
Maintains inventory of unit supplies; orders non-stock items as directed; orders stock
items to maintain par level; maintains inventory of unit/departmental/hospital forms and
chart; transport/arranges for transport of supplies and equipment between units or
departments as needed. Picks-up non-controlled medications from pharmacy, and
supplies/equipment from other departments.
-
Transcribes physician’s orders to appropriate medical record and other forms promptly
and accurately. Completes request forms/orders entry for diagnostic tests,
consultations, referrals. Schedules special tests with in-house and outside agencies
and documents appointments. Makes arrangements for patient transport to outside
agencies and departments.
-
Uses manual system/downtime process when system/computer is down. Reports
maintenance problems immediately. -
While monitoring Telemetry Monitors, recognizes and reports cardiac rhythms to the
Registered Nurse or Charge Nurse assigned to the patient. Observes screen of cardiac
monitors and listens for alarm to identify abnormal variation in heart rhythm, then
notifies the nursing and medical staff of any abnormal heart rhythm variances.
Job Description Page 2 of 3
Measures and interprets patient’s heart rhythm pattern and posts monitoring strips per
hospital policy. Reviews patient information to determine normal heart rhythm, current
pattern, and prior variances. Reviews the heart rhythm patterns and analyzes the
function of pacemakers or implantable cardiac defibrillator. Notifies nursing of improper
function. Uses calipers to measure rate and ECG intervals of patients’ heart rhythm
patterns on graphic tape readout, analyzes the heart rhythm and records the
information on patients telemetry charts. Responsible for cleaning and maintaining
heart monitoring equipment and ensuring batteries are charged and properly installed.
-
Job
Source : Alameda Health System
