SMB Sales Manager - Frontier Communications
POMONA, CA
About the Job
As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us! Visit www.frontier.com. See also Frontier’s California – Job Applicant Privacy Notice available at https://frontier-careers.com/california-applicant-privacy-notice/.
The SMB Sales Manager is integral to the success of Frontier Communications. As a key sales leader, this role involves developing and supporting sales talent within a designated region, with a focus on acquiring new SMB customers and driving revenue growth. Success in this position requires expertise in cold calling, territory management, and the ability to inspire and lead a sales team. The SMB Sales Manager is expected to challenge the status quo and drive market penetration across all disciplines.
- Contribute as a leader in a world-class sales organization.
- Hire, develop, and mentor a top-tier sales team.
- Engage with and become a key member of local communities through participation in community activities.
- Experience significant income and career growth within a multi-billion-dollar, growing company.
- Collaborate with motivated sales, marketing, product, and engineering leaders to deliver high-quality solutions to customers.
- Sell a diverse portfolio of products and solutions that are continuously updated and improved.
- Develop and mentor a high-performing sales team of approximately 10 SMB Sales Executives, leading them to create and close sales opportunities.
- Oversee the talent management of the sales team, working with HR on sourcing, assessment, selection, and onboarding.
- Provide ongoing coaching to help each SMB Sales Executive meet or exceed sales goals and position them for advancement within Frontier.
- Maintain a strong focus on activity/KPI management and account planning.
- Drive revenue growth through the sale of Frontier’s products, services, and solutions.
- Lead by example, ensuring Frontier creates business value for customers.
- Coach SMB Sales Executives on surfacing customer needs, handling objections, and connecting customer business objectives with Frontier offerings.
- Review sales proposals to ensure they meet customer needs.
- Develop the sales team’s ability to provide relevant insights to customers.
- Build and expand relationships with decision-makers in prospect and customer accounts.
- Encourage your team to establish themselves as trusted advisors to prospects and customers.
- Bring innovative ideas to both the internal team and customers.
- Demonstrate a commitment to excellence and strong business acumen.
- Partner with other sales resources and pre-sales engagement members to align goals and ensure continuous improvement.
- Report to the VP/Director of Sales.
Nothing is more important to our success than the team that built it. That’s why we provide benefits to keep you and your family well. Some of which we’re most proud to offer include:
- Salary Range: $50,000 - $153,000
- 20 PTO (Paid Time Off) days + 10 paid holidays per year
- Day one medical, dental, vision, and prescription drug plan
- 401k match of 50% on 6% of eligible compensation
- Same-sex spouse and domestic partner benefits coverage
- 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance
- Proven ability to engage prospective customers and establish credibility.
- Comfortable discussing financial metrics, calculations, and business case assumptions with customers and prospects.
- Strong market and industry knowledge, with the ability to recognize changing trends.
- Excellent objection handling and contract negotiating skills.
- Ability to oversee talent development programs.
- Demonstrated ability to link corporate strategic goals to customer-facing solutions.
- Driven to invest in knowledge acquisition and problem-solving.
- Strong presentation skills.
- Ability to communicate and present to Frontier management as needed.
- 3-5 years of experience managing sales teams.
- 5+ years of experience in telecommunications (ILEC, CLEC, wireless, or cable), IT, or Managed Services industry in a B2B sales environment.
- BA/BS degree preferred.
- Valid State driver’s license and clean driving record required.
