SVP, Wealth Management - Technology Credit Union

The Senior Vice President (SVP), Wealth Management, is responsible for the management and direction of Technology Credit Union’s (Tech CU) Investment Services and Private Banking business units.  The incumbent is responsible for the development of new business, goal achievement, profitability, risk management within the line of business, and for management and direction of the division under Tech CU policies and guidelines.

This position shares responsibility with the EVP Chief Retail Banking Officer and other market-facing Division heads for the promotion of Tech CU’s public image, for providing quality member services and for broadening the member base and organizational value.  The incumbent plays a role in Tech CU’s annual business planning process.  The incumbent also serves on tactical committees, as required.

Essential Duties

Management Functions

• Supports the key initiatives of Tech CU and collaborates with other leaders to deliver excellent customer service and achieve corporate goals.
• Establishes and reviews a variety of organizational metrics.
• Provides oversight to the attainment of current business priorities.
• Establishes and maintains a system of internal controls and security measures to ensure maximum safety and soundness.
• Achieves and maintains the efficiency of all business unit areas, ensuring appropriate staffing levels and abilities to enable organizational flexibility.
• Ensures that staff and direct reports receive applicable training in regulatory compliance matters, as well as in sales and product knowledge.
• Partners with Enterprise Risk Management (ERM) to develop and oversee the risk management program, including risk assessments of products and services, vendor management, and regulatory compliance and controls for the Division.

Wealth Management

• With executive leadership, develops and maintains the overall strategic direction for Tech -Wealth Management, focusing on initiatives that broaden and better serve the membership base, promote the increased use and value of member services and products, and maximize the financial results for the business unit, Tech CU and its members.
• Recommends and implements division goals.
• Drives Investment Services and Private Banking strategic objectives towards development of new business and product programs. 
• Participates in the development of the business unit’s sales plans, in support of Tech CU’s annual goals and objectives. 
• Oversees development and administration of systems and databases. 
• Directs compliance with federal and state regulations, contracted broker-dealer, National Credit Union Administration (NCUA), Securities and Exchange Commission (SEC) and Financial Industry Regulatory Authority (FINRA) guidelines. 
• Participates with other senior leadership to provide the overall sales and service approach for Tech CU. Along with leadership, promotes the positive image of Tech CU within the companies it serves and within the expanded field of membership, concentrating on the technology community. 
• Appropriately represents Tech CU at various industry conferences and local non-profit and business organization events as needed.
• Partners with key stakeholders from other divisions at Tech CU and our broker-dealer to help grow and promote the Tech _Wealth Management program within both existing and target markets.

Financial

• Provides financial results to executive leadership including targets, key performance indicators (KPIs), and analyses of critical issues. Facilitates interpretation of this information to assist in decision-making and policy changes.
• Proactively tracks business situations to alert executive leadership of potential areas of concern that may impact critical business areas or from intended business results.

Supervisory Functions

• Establishes scope of authority, schedule and responsibility for direct reports.
• Engages with direct reports and peers to align goals with organizational goals and objectives, establish performance metrics, provide feedback and develop talent.
• Manages and monitors budget to maximize operating efficiencies.
• Reviews and responds to issues identified in audit and regulatory reports.
• Supports established policy and procedures, recommending changes as needed.
• Effectively manages a hybrid workforce (onsite and remote) through strong communication, collaboration and engagement practices.

Work Schedule

• Full-time; typically 40+ hours/week
• Flexible schedule within core business hours, M-F
• Occasional extended early morning or late evening hours, and weekends, typically with advance notice

Workplace Essentials                  

• Supports Tech CU’s Mission and Vision and consistently demonstrates Tech CU’s Values (Accelerate, Collaborate, Innovate, & Cultivate).
• Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans.
• Complies with Tech CU policies and procedures.
• Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace.
• Complies with requirements imposed by federal, state and local regulatory agencies.
• Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors.

Education:         Bachelors’ Degree, preferably with a business focus (or equivalent experience).  Advanced degree, MBA/MS, preferred.

Experience:        10+ years' increasingly responsible experience in related disciplines, including private banking, insurance, investing and financial planning. 

Knowledge/Skills/Abilities: 

• Strong leadership and motivational skills.
• Thorough knowledge of bank/credit union operations.
• In-depth knowledge of applicable regulatory requirements.
• Ability to inspire a team toward a common goal.
• Solid business writing, verbal communication and presentation skills.
• Excellent analytical skills.
• Proven ability to develop strong management, mentor/coach subordinates, and effectively develop and execute succession plans.
• Strong service, team, and employee development orientation.
• Ability and willingness to be a “working manager”.
• Proficient in Microsoft Office applications.
• Highly adaptive and open to changes as the organization grows and its needs evolve.

Licensing:  FINRA Series 7, 66, 24 and Life, Variable Life, Disability and Health Insurance licenses.  Upon employment, incumbent must enroll and maintain registration with Nationwide Multistate Licensing System (NMLS) under Tech CU’s company registration.

Travel:  Required to travel occasionally to Tech CU locations, typically with advance notice.  Required to attend offsite professional events, or meetings several times per year, including some overnight travel, typically with advance notice. Infrequent overnight travel.

Typical Working Conditions:  Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance.

Equipment Used:  Routinely uses standard office equipment, including computer, phone, copier and other devices.

Physical Requirements:  

• Speaking and listening to interact with internal and external parties in person or via phone
• Reading a computer screen and performing keyboarding tasks for up to 75% of the day
• Sitting at desk and/or conference table for extended periods of time
• Mobility to attend meetings within office building and offsite

EQUAL EMPLOYMENT OPPORTUNITY

Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PAY AND BENEFITS

This is a grade 111 position, with a salary range from $193,900 to $300,100 with bonus potential of 25%. The anticipated range for new hires is between the low-end and midpoint of the range, depending on experience. Tech CU is a pay-for performance organization that benchmarks base pay to the 50^th percentile of our market and we provide incentive-based compensation aligned with successful accomplishment of individual and corporate goals. The salary mentioned above is based on working in San Jose, CA. Salaries are based on the geographic location in which you live if working remotely.

Additionally, Tech CU provides health care benefits, life and disability insurance, 12 paid holidays and 401k with a company match; along with employee paid voluntary benefits. 8.62 Paid Time Off (PTO) hours accrue per bi-weekly paycheck (28 days per year) and will increase with length of service. Eight hours of Voluntary Time Off (VTO) are granted to full time employees annually to dedicate time to charitable organizations. Leaves of absences are available in adherence with state and federal regulations.