Sales Account Manager - Telecommunications Clientele at Apply today start tomorrow!
Washington, DC
About the Job
We are looking for someone to be with us, not just for a good time but also for a long time. With a culture of recognition and a reputation for excellence, Edge Concepts is the ideal organization to develop a long and successful career as a Sales Account Manager!
Edge Concepts emphasizes the importance of teamwork and professional growth. We value our team members and work diligently to inspire others to make a positive impact. We are formulated on hard work, innovation, and sincerity where people are enthusiastic about our customers and about obtaining success as a team.
Our Sales Account Managers receive training hand on from top executives. You will have the opportunity to learn from the best, work with cutting-edge technologies, and overcome challenges. You’ll assist in bringing customers the best telecommunications service possible while developing leadership abilities. Our Sales Account Manager work in conjunction with the sales and marketing team to establish best practices and refine processes that support customer care objectives and overall sales margins.
Our Sales Account Managers:
Update customer account to ensure an accurate record of products and services is captured
Ensure that the customer has a positive experience throughout the ongoing customer relationship
Shadow Telecommunications Managers to gain leadership skills and develop a concrete understanding of the services and products we offer
Communicate, engage, and provide the customer with education on products and services
Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
Cover all contract details for new customers and problem-solve any questions that may arrive in a professional manner.