Sales Advisor - Express Oil Change & Tire Enginee

Job Description:

The Sales Advisor, reporting to the Store & Service Managers, is responsible for organizing, directing, and controlling the day to day activities of their assigned stores in conjunction with company strategy and initiatives as directed by the Tire Store Manager. The Sales Advisor embodies the core values of Tire Engineers and supports operations in the sales department of their locations. The Sales Advisor of Tire Stores sets the highest standards of excellence. Their main goal is to create a customer centric culture while maximizing sales & profits, maintaining integrity in every action.

Primary Responsibilities include (but are not limited to):

• Comply with every action of CTC process, phone script, produce industry leading & customer experience
• Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Creates a highly-motivated team environment/climate
• Manages tire inventory and outside purchase of tires, complies with parts and Tire Purchase Program
• Responsible for store safety including, but not limited to, use of and maintenance and safety equipment
• Responsible for equipment/hardware for Tire Guru in showroom in accordance with CTC standards
• Responsible for credit card programs and market share
• Responsible for his/her store appearance, cleanliness, and updating in-store marketing materials
• Responsible for their KPIs as per management/company directives
• Familiar with basic OSHA laws and MSDS Compliance
• Enforces wheel torqueing by all personnel
• Ensures that proper inspections are being conducted in accordance to the CTC process