Sales Assistant - Jim Potts Motor Group

Overview

The Sales Assistant plays a crucial role in supporting the sales team and ensuring a smooth sales process. They are responsible for providing administrative and customer support to the sales department, contributing to the overall success of the organization's sales activities.

Key Responsibilities

Assist in the preparation and organization of sales presentations and customer proposals

Manage and respond promptly to customer inquiries and resolve any customer issues in a professional manner

Support the sales team with administrative tasks including data entry, filing, and maintaining sales documentation

Coordinate with other departments to ensure timely delivery of products and services to customers

Conduct market research to identify potential leads and new business opportunities

Assist in the development and maintenance of customer databases and sales reports

Participate in sales meetings and provide input for improving sales strategies and processes

Contribute to the maintenance and updating of product knowledge and sales training materials

Collaborate with the marketing team to execute promotional activities and campaigns

Handle and process customer orders and ensure accurate and timely order fulfillment

Assist in the organization and coordination of sales events and exhibitions

Provide administrative support to the sales team, including scheduling appointments and managing calendars

Adhere to company policies and procedures, and ensure compliance with sales-related regulations

Assist in the preparation of sales contracts and agreements

Support the sales team in achieving sales targets and objectives

Manage inventory photos and keep company website up to date

Aide in social media presence

Be able to properly answer phones and take messages

Required Qualifications

High school diploma or equivalent; additional qualification in sales or marketing is a plus

Proven experience in a sales or customer service role

Strong understanding of sales principles and customer service practices

Proficiency in CRM software and Microsoft Office Suite

Excellent communication and interpersonal skills

Strong organizational and multitasking skills

Ability to work effectively in a fast-paced and team-oriented environment

Problem-solving abilities and a proactive approach to resolving issues

Knowledge of sales techniques and strategies

Detail-oriented with good numerical and analytical abilities

Ability to maintain a positive and professional attitude towards customers and colleagues

Familiarity with inventory management and order processing systems

Ability to adapt to new technologies and tools used in the sales process

Understanding of market trends and customer behaviors

Flexibility to work occasional evenings and weekends as required by the sales team