Sales & Customer Service Associate - Massage Envy
Miami, FL
About the Job
OVERVIEW:
· Hourly will start at $15 hour plus commission and extra bonuses which will turn each hour to $17-$20 hour
· Free Massage or Facial every month
· Full Time Employment Available (35-40 hours GUARANTEED)
· Paid Vacation Accrued after one year with us
· Membership Discounts for Friends & Family
· Online & In-Person training provided
· Willing to work around school schedule
· Friendly work environment
REQUIREMENTS:
· Flexible schedule INCLUDING mornings, nights, and weekends (rotatable)
· Customer Service/Sales experience PREFFERRED but not required
· Computer Savvy
· Ability to prioritize & organize work
· Bi-lingual
· Empathy
· Ability to use positive language
· Clear communication skills
· Effective listening
· Willingness to improve
· Multi-tasking
· Phone etiquette
JOB DESCRIPTION:
- Setting appointments and interviewing prospective guests to obtain information about their wellness needs
- Recommend wellness program packages to fit the needs of individual clients and generate sales
- Service existing clients and members to make sure their wellness needs are met
- Deliver excellence through guest and member experiences
- Help clients understand the benefits of regular massage, skin care and stretch.
- Establish relationships with members and guests to grow and retain a client base.
- Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.