Sales Manager, Northeast - SGS

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Please note that this is a remote position. Travel is frequent about 60% or more.

Make an impact with SGS!

Our Sales team makes a difference in the lives of our customers, colleagues and community. SGS works to ensure the health and safety of our environment and community as a key partner in the cleanup of contaminated sites, ensuring we all have safe drinking water and helping clients minimize their impact on the environment. Our team's goal is to provide above and beyond client service along with industry leading technical expertise and our Account Manager team is an important part of that objective. If you're looking for an exciting opportunity in an incredible work environment with a team who is constantly looking for ways to exceed the needs of our clients, then this could be the role for you. We're looking for a motivated and energetic individual with expertise in business development and a passion for solution-based selling. This position is responsible for the sale of environmental analytical services to existing and prospected customers, as well as securing business opportunities to meet revenue targets.

Job functions:

• Manages sales team budgets, territories and client lists for clients in the Northeast USA
• Leads, coaches, and develops a quality driven, sales team to deliver profitable growth
• Collaborates with the senior management team to develop and defines sales strategies for achieving sales goals
• Hires and develops sales staff
• Defines and oversees sales staff compensation and incentive programs that motivate the sales team to achieve their sales targets
• Defines and coordinates sales training programs that enable staff to achieve their potential and support company sales objectives
• Manages customer expectations and contributes to a high level of customer satisfaction
• Defines sales processes that drive desired sales outcomes and identify improvements where and when required
• Develops infrastructure and systems to support the success of the sales function
• Provides detailed and accurate sales forecasting
• Defines, tracks, and manages sales teams KPI/Metrics; financials, activities, pipeline, prospecting
• Monitors customer, market and competitor activity and provides feedback to executive and leadership teams
• Works closely with the marketing team to establish successful support, budget, plans and programs
• Manages key customer relationships to develop and secure strategic opportunities
• Travels for in-person meetings with customers and partners and to develop key relationships and opportunities for SGS
• Develops and maintains relationships with key accounts
• Creates a culture of success and ongoing business and goal achievement
• Liaises with other SGS business lines to insure proper and effective cross selling
• Follows up on delivery of laboratory services to meet client needs
• Develops and manages the business plan for the growth of the EHS business
• Provides ongoing beneficial client feedback to inform the business and Operations staff
• Operates to the highest standards of ethics, in accordance with the SGS Code of Integrity

• Degree or diploma in a relevant field; Chemistry, Biology, Environmental science (Required)
• 10 years of experience in Technical sales, project management, or customer service experience (Required)
• 10 years of experience in Environmental Industry (Preferred)
• Prior supervisory experience (Preferred)
• Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
• Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally.
• Strong leadership, self-initiative, resource utilization and time management skills.
• Solid critical thinking skills to anticipate and solve problems in a systematic manner.
• Advanced English language skills
• Advanced reasoning and mathematical skills  
• Advanced computer skills
• Strong attention to detail

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.