Sales/Operations Manager (Landscape Distribution Site) - DCA Outdoor Inc

Boost Sales and Streamline Operations: Become Our Impactful Landscape Site Manager!

Are you a forward-thinking leader ready to take charge of a thriving $5 million distribution site? We are actively seeking an exceptional Site Manager to guide our operations toward unprecedented growth and success in the coming years.

As our Site Manager, you will lead a dedicated team of professionals, steering them toward ambitious goals while fostering a culture of collaboration and high performance. Our inventory features top-quality products sourced from our own production farms, allowing us to provide the best options to our customers. Your expertise will be crucial in developing and executing innovative operational strategies that drive sales growth and enhance profitability. Regardless of your background, a willingness to learn will deepen your understanding of customer needs and empower you to advocate for sustainable products they can trust. Ideally, possessing a working knowledge of green goods and hardgoods will further enrich your ability to support your team and connect with customers. With your visionary leadership, you will inspire the exploration of new opportunities and the implementation of cutting-edge sales tactics, ensuring we consistently exceed our objectives.

Join us in cultivating a dynamic workplace that values sustainability and excellence, and together, let's make a substantial impact in the landscaping industry!

About Us: KAT Wholesale Outdoor, located in the Kansas City area, is known for our expansive selection of premium-quality plant material and hardscaping products offered exclusively to landscapers and contractors.

This position is full-time onsite at KAT Wholesale in our North Kansas City, Missouri location.

Key Responsibilities:

• Team Leadership: Lead, manage, and hold accountable the site team to ensure the successful execution of operational plans and goals. Foster a positive and inclusive work environment that promotes open communication, collaboration, and continuous improvement.
• Revenue Growth and Sales Execution: Accountable for driving revenue growth within the division by establishing ambitious sales goals and implementing a targeted sales strategy. Leveraging your strong leadership to inspire and motivate the site team to not only meet but exceed sales targets. Cultivate a culture of execution by closely monitoring performance, applying best practices, and swiftly addressing challenges to ensure the team stays on course. Focus on enhancing both sales outcomes and customer experience throughout the process.
• Operational Excellence: Drive results-oriented performance and ensure compliance with company policies, procedures, and regulatory requirements. Oversee site profitability, ensuring effective product flow, team management, inventory control, facility and equipment maintenance, customer experience, and sustained sales growth.
• Budgeting & Cost Management: Manage site budgets, forecasts, and expenses to ensure cost-effective operations. Monitor financial performance against budget targets and develop corrective actions to address any variances.
• Reporting & Compliance: Report on regular reports on site performance, including KPIs, financials, and compliance metrics. Ensure compliance with company policies, procedures, and regulatory requirements.

Essential Job Duties:

• Team Leadership:
  • Motivate and engage the site team through effective leadership practices, providing encouragement, support, and recognition to drive high performance.
  • Foster a positive and inclusive work environment that promotes open communication, collaboration, and continuous improvement
  • Conduct regular team meetings and one-on-ones to discuss performance, goals, and challenges
• Revenue Growth and Sales Execution:
  • Partner with Senior Leadership to establish clear and ambitious sales targets for the team, aligned with the overall division objectives, and communicate these goals effectively to all team members
  • Regularly track and analyze sales performance metrics, providing feedback and guidance to team members to ensure they remain focused on achieving and exceeding targets
  • Identify and share sales best practices within the team, fostering an environment of continuous improvement and learning
  • Work closely with the team to enhance the customer experience by promoting a customer-centric approach in all sales interactions and ensuring timely follow-ups
  • Prepare and present regular sales performance reports to stakeholders, highlighting achievements, challenges, and areas for growth.
• Operational Excellence:
  • Execute on the achievement of company’s goals and individual targets, aligning with company’s policies and strategies
  • Analyze sales data and market trends to identify opportunities for growth and improvement
  • Monitor and adjust operational processes to ensure efficient use of resources and minimize waste
  • Identify areas for process improvement and implement changes to improve efficiency, productivity, and quality
  • Prioritize and enforce safety protocols to create a safe working environment, ensuring compliance with regulations and fostering a culture of safety among all team members
• Budgeting & Cost Management:
  • Manage site budgets, forecasts, and expenses to ensure cost-effective operations
  • Monitor expenses against budget targets and identify areas for cost reduction or optimization
  • Analyze financial data to identify trends, opportunities for improvement, and areas for cost reduction
• Reporting & Compliance:
  • Report on regular reports on site performance, including KPIs, financials, and compliance metrics
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Participate in regular reporting meetings with leadership to provide updates on site performance

Knowledge, Skills, and Abilities:

• Strong Strategic Planning and Execution: Proficient in developing and implementing strategic plans that drive results through experiential growth and execution, consistently achieving targets and exceeding expectations.
• Sales Acumen and Market Insight: Deep understanding of sales principles and techniques, with the ability to analyze market trends, customer behaviors, and competitive landscapes to develop effective sales strategies and identify opportunities for revenue growth.
• Proven Track Record of Experiential Growth: Demonstrated ability to drive experiential growth for businesses, sites, and operations, leveraging insights and innovation to enhance overall performance and profitability.
• People Management and Leadership: Excellent people management and leadership skills that enable the ability to motivate and inspire teams, fostering engagement and accountability in achieving sales outcomes.
• Adaptability and Change Management: Highly adaptable and capable of managing change effectively, with the ability to prioritize competing demands and adjust approach as needed to ensure alignment with business goals.
• Customer-Centric Approach: Strong commitment to a customer-centric approach in all sales initiatives, ensuring that actions taken enhance the overall customer experience and contribute to sustained revenue growth.
• Attention to Detail: Meticulous attention to detail, ensuring high-quality work and accuracy in all tasks, particularly in sales forecasting, reporting, and execution.
• Relationship Building: Ability to build strong, lasting professional relationships by establishing trust, communicating effectively, and delivering on commitments, ultimately enhancing customer loyalty and satisfaction.
• Technical Proficiency: Strong technical skills in MS Office (Excel, Word, PowerPoint) and the capability to learn new software systems quickly, essential for data analysis, performance tracking, and effective communication of sales strategies.
• Performance Monitoring and Analytics: Proficient in tracking sales performance metrics and utilizing analytics to provide actionable insights, refining sales strategies to optimize outcomes and drive sustained growth.

Minimum Qualifications:

• Required: Bachelor’s degree in business administration, Operations Management, or a related field OR equivalent professional working experience doing high volume sales and operations
• Required: 5 years of experience and proven track record of leading and managing a team to achieve sales initiatives and operational goals and objectives
• Required: Experience in budgeting, cost management, and financial reporting
• Highly Preferred: 5+ years of management experience in the green industry or related fields, landscaping, garden centers, and nurseries

• Highly Preferred: Industry product knowledge, including both green good and hard good products

Benefits you will Enjoy:

• Health, dental, and vision insurance 1st of the month after 30 days
• Generous 401k match with immediate vesting
• Company paid life insurance, STD, & LTD
• PTO and paid holidays
• Company culture centered around growth and innovation
• Career development & recognition

We honor our core values and expect our employees to as well. They are work hard, take pride in your work, be optimistic and respectful, show commitment, and continually grow.

We invite individuals who think like we do and will position us for major organizational growth to apply today. Join us in revolutionizing the green industry!

All applicants will be required to take the Culture Index survey. If you’d like to be considered faster, please copy and paste the following into your browser to complete the survey now: https://go.apply.ci/s/A550CC0000

Please select the one named, KAT Wholesale - Site Manager.

Salary Range: $75,000.00-$85,000.00 base + variable compensation!