Sales Representative - UPM

We are looking for a remote/home office-based Sales Representative responsible for generating new customers and sales volumes via our NA Merchant partners. This position will be geographically focused within the central United States and will engage customers ranging from printers to corporate accounts to end-users. The Sales Representative will ensure customer requirements are fulfilled and solutions provided resulting in a high level of customer satisfaction at the merchant partner and end-user level.

Greetings from your future manager

“ I’m excited to welcome a new Sales Representative to our team. We’re a close team of enthusiastic, committed people working together to succeed personally and professionally. You’ll be challenged with developing, growing, and managing new and existing customers in a very dynamic and always changing market. Our North American team covers the US and Canada, supporting a wide range of customers with our World Class global manufacturing and supply chain .” Mark Goodman, Area Sales Director, North America

What you will do

• Direct sales, business development, and service account management functions for UPM NA merchant partners. This includes business planning, building customer relationships at multiple levels in the vertical chain, forecasting demand in partnership with customers, pricing in adherence to UPM's pricing policy and documentation, implementation, and enforcement of UPM contractual practices, and building customer knowledge of UPM's offering

• Collaborate with internal partners (customer service, production planning and logistics) to ensure customer commitments are met

• Increase internal market intelligence by understanding and communicating end-user needs and market feedback

• Create customer satisfaction by exhibiting a drive to exceed customer expectations

• Engage in new business development to include lead generation, qualification, and development, which result in new sales for UPM