Sales Support – Strategic/National Ac - Judge Group
Rochester, NY
About the Job
Location: Rochester, NY
Salary: $26.00 USD Hourly - $29.00 USD Hourly
Description: Our client is currently seeking a Remote Sales Support for a 9+ month contract
This job will have the following responsibilities:
Qualifications & Requirements:
Contact: khawkins@judge.com
Salary: $26.00 USD Hourly - $29.00 USD Hourly
Description: Our client is currently seeking a Remote Sales Support for a 9+ month contract
This job will have the following responsibilities:
- Position supports Sales Reps and acts as their right hand.
- The sales rep gets the account and turns it over to Sales Support for maintenance.
- Review and process paperwork, handle billing, ID cards and communicate (mostly via e-mail) with the customer.
- Knowledge of health insurance benefits is a major plus
- Need exceptional customer service skills!
- Must be able resolve problems and complex situations in a calm fashion
- Responsible for the implementation of new groups, renewals, and conversion of groups to new product lines.
- Researches, interprets, and responds to inquiries from internal and external customer
- Creates and delivers presentations to external customers. •
- Manages any de-implementations associated with a complex group that terminates from our portfolio when applicable. •
- Assures that all account data is maintained on a timely and accurate basis such as initial account setup, benefit books, summaries, contracts, etc.
95% remote but may need to come onsite periodically for meetings
Reside in Syracuse, Utica or Rochester areas
Qualifications & Requirements:
- High School diploma or equivalent required. Associates Degree in related field preferred. In lieu of degree, 2 years of experience in service or healthcare industries.
- Valid NYS Life, Accident and Health license within six months of employment required.
- Familiarity with NYS and Federal regulations and underwriting policies and all process flows.
- Strong oral/written communication and customer service skills.
- Strong organizational skills and ability to prioritize, multitask, and work in fast paced environment and remain professional and focused under multiple pressures and demands.
- PC skills essential: spreadsheet and word processing applications, database functions and sales force automation software applications.
- Physical Requirements: • Ability to travel within the Health Plan service region as necessary to offer support for on-site visits to groups/brokers, open enrollments, training, and/or off-site meetings.
- LAH certification preferred but not required.
Please send resume to Kristen Hawkins
khawkins@judge.com
Thank you
Contact: khawkins@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
Source : Judge Group