Sales Support - James Allen Jr. - State Farm Insurance

Embrace a fulfilling opportunity at James Allen Jr. - State Farm Insurance in the thriving community of Lanham, Maryland, as a Sales Support Associate. At our prestigious agency, we value positivity, dedication, and teamwork. In this dynamic role, you'll be an integral part of our sales team, providing vital support to ensure smooth operations and client satisfaction. While this position requires you to work from our office, the environment is vibrant, friendly, and collegial, where your contributions are recognized and valued.

Our agency prides itself on fostering an inviting atmosphere where every team member feels empowered and encouraged to bring their unique strengths to the table. As a Sales Support Associate, you will have the chance to grow professionally while helping to enhance customer experiences and support our sales objectives. If you are motivated and eager to thrive in an engaging work setting, we welcome you to apply and join our team!

Salary Range: $17.00 - $18.50 per hour

Hourly Base Salary Based on Experience

Flexible Schedule

Mon-Fri Schedule

Hands on Training

Responsibilities

Client Engagement: Actively engage with prospects to understand their insurance needs and assist in gathering information to quote

Sales Support: Support the sales team by preparing gathering necessary Post Sale documentation and managing administrative tasks efficiently.

Communication: Contact clients for various multi-line campaigns including

Data Management: Manage older leads and advance them through next stages

Relationship Development: Develop and foster strong client relationships to ensure customer loyalty and retention.

Problem Solving: Address client queries and issues promptly, providing effective solutions and support.

Education: High school diploma or equivalent required, associate's or bachelor's degree preferred.

Experience: Previous experience in a sales support or customer service role is beneficial.

Communication Skills: Strong verbal and written communication abilities to effectively interact with clients and team members.

Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities efficiently.

Customer Service: A strong commitment to providing exceptional support and building positive client relationships.

Technical Skills: Proficiency with Microsoft Office Suite and familiarity with CRM software is a plus.

Team Player: Ability to work collaboratively in a team-oriented environment.

Detail Oriented: Keen attention to detail to ensure accurate records and documentation maintenance.