Scheduler & Medical Records Clerk (TBC) - Medical Associates of NWA

The Scheduler and Medical Records Clerk performs various duties associated with routine patient encounters, maintaining positive relationships with patients, family members, visitors and fellow employees.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services.

Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

• Personalized environment
• Quality patient experiences
• Physicians that care for your wholistic well-being
• A learning organization that cares for employees in every stage of career

What We Offer

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:

• Comprehensive Benefits –

• Medical & dental
• 401(K) match and profit sharing
• Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
• Employer paid life, long-term & short-term disability benefits

• One-On-One Training and Development

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Receive and process incoming calls for appointments; be able to handle multi-line telephone/extension numbers, handling 50 to 75 calls per day
• Correctly enter demographic information into the appropriate system
• Review and assess patient medical record to determine the correct study to schedule
• Inform patients of clinic procedures; know which exams require preparation and inform patients of protocols

• High school diploma or GED
• 7 – 11 months related experience and/or education