Scheduling Coordinator (Bilingual-Spanish) - Kennedy Krieger Institute
Baltimore, MD
About the Job
Overview
The Scheduling Coordinator I (Bilingual–Spanish) will schedule new and follow-up patient appointments. The incumbent will perform a wide variety of administrative and front-end clinical operations activities which include, but are not limited to, greeting and checking in/out patients and families; collecting patient and treatment information; estimating deposit requirements; providing cost estimates; determining patient liability; establishing payment arrangements; and coordinating payment arrangement information for outpatient and day programs with non-par payer sources. This staff member may assist the program’s crisis management team and is expected to interact with patients, families, clinicians, and administrative staff in a courteous and professional manner. This position requires the incumbent to be bilingual in English and Spanish with a proficiency level that meets the Institute’s minimum standards.
Responsibilities
Qualifications
EDUCATION:
- High School Diploma or GED required.
- Associate’s degree or higher in Human Services, Healthcare Administration, or related field preferred.
EXPERIENCE:
Minimum of 1-3 years of related experience (e.g., patient registration, scheduling, and/or coordinating patient services) required.
Benefits
Kennedy Krieger Institute offers excellent benefits including medical, dental, vision, 401K with match, tuition reimbursement, free parking and child care subsidies! In addition, we offer rich professional development opportunities.
We require full COVID vaccination or documentation of medical and/or religious exemption(s) approval for this job as we are a healthcare institution committed to putting health and safety first for our patients, students, employees, and the communities we serve.
EOE/M/F/D/V
