Scheduling Coordinator - Godby Heating Plumbing Electrical

Join the Godby Family as a Scheduling Coordinator!

Pay: $20.00/hr to $24.00/hr depending on experience

Location: Indianapolis, IN

Are you ready to make your workday more exciting and meaningful? At Godby Heating Plumbing Electrical, we believe in creating an environment where our team feels valued, engaged, and empowered to grow. We're a family-owned company that not only works hard but plays hard too! If you're someone who loves organizing schedules, enjoys a vibrant team culture, and thrives in a fast-paced environment, this is the perfect opportunity for you!

Why Work for Godby?

• Fun and Engaging Company Events: From quarterly gatherings like axe throwing to cheering on the Indy Fuel or Indianapolis Indians, we love getting the team together for fun experiences.
• Supportive and Positive Work Culture: We live by the motto "Make Life Better" - for our clients and our team. We start every day aiming to create a positive and fulfilling environment for you!
• Team Appreciation: Breakfast on us a few times a year, to show our appreciation for the hard work you do.
• You're More Than a Number: We focus on your personal career growth. Whether you want to level up your skills or learn new tools like Service Titan, we've got you covered.
• Family-Feel Atmosphere with Big Company Benefits: Enjoy the perks of working at a family-owned company while having access to a robust benefits package that rivals the big players in the industry.

Perks and Benefits:

• Medical, Dental, and Vision Insurance
• HSA with a company contribution
• Free virtual Teledoc access
• 1-2 weeks of PTO to start depending on experience, with more available as you grow with us
• 8 Paid Holidays PLUS your Birthday off!
• Life and Disability Insurance
• 401k with company match
• Bonus incentives - top Scheduling Coordinators average an extra $1,000/month in bonuses
• Growth and advancement opportunities to help you build a long-term career

What You'll Do:

• Organize and optimize technician schedules
• Build and maintain relationships with customers
• Respond to service leads and schedule appointments
• Order and coordinate parts for jobs
• Confirm next-day appointments and follow up with customers to ensure their satisfaction

What You'll Need to Succeed:

• 2+ years of administrative experience and at least 1 year of scheduling experience
• Strong communication skills and proficiency with Microsoft Office
• Ability to excel in a fast-paced, detail-oriented environment
• A friendly attitude and passion for delivering a 5-star customer experience
• HVAC or related industry experience is a plus, but not required-we'll train you!

Work Hours: Monday - Friday, 8:00 am - 5:00 pm

If you're ready to be part of a team that cares about your success and well-being, apply today and take the first step toward a rewarding career!

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