Scheduling Specialist - Advocates

Overview

The scheduling specialist will support the overall functions of the uSked scheduling software. The specialist will be responsible for data collection, data entry and data oversight of the uSked platform including confirmations, cancellations etc. The scheduling specialist will monitor all communication access requests in uSked for accuracy and completion. The specialist will also support the director and assistant director with other communication and scheduling tasks as assigned.

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.  We are a strong-knit community that values the ideas and contributions of our staff.

Are you ready to make a difference?

Minimum Education Required

Responsibilities

• Available to work in both in-person and remote settings
• Create and maintain uSked user accounts and assist users with troubleshooting
• Monitor all communication access requests in uSked for accuracy and completion
• Manage data using multiple platforms including OneDrive, Word, PowerPoint, Excel, and Smartsheet
• Communicate effectively in both English and American Sign Language (ASL)
• Serve as point of contact for meeting logistics including participant lists, Zoom links, prep materials, facilitator/moderator information, room set up, and other duties as assigned
• Perform administrative tasks for the Communication Access Team including meeting minutes, statistic reports, and other tasks as needed
• Follow office procedures and become familiar and comfortable with office equipment and technologies
• Adhere to all principles related to The Advocates Way

Qualifications

• High School Diploma or GED and 1-2 years administrative experience
• Proficient in American Sign Language (ASL) and English; interpreter training and/or experience preferred
• Ability to communicate effectively in ASL and written English
• Understanding of and competence in serving culturally diverse populations strongly preferred
• Proficient keyboarding skills
• Proficient computer skills; experience with Microsoft Office Suite preferred
• Ability to thrive in a fast-paced, team-oriented environment, as well as work independently
• Strong organizational skills and ability to multi-task
• Familiarity with the RID Code of Professional Conduct
• Experience working in Human Services such as behavioral health, developmental and brain injury services, substance use recovery, and/or other related fields preferred

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 

Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.

Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first