Security Dispatcher - Foster Farms

Foster Farms has been serving families since 1939. Since the founding days, Foster Farms has always been committed to providing consumers with the highest-quality, best-tasting poultry products available. Our commitment to excellence, honesty, quality, service, and our valued TEAM Members will shine through in everything we do.

Foster Farms is always looking for talented individuals to join the Foster Farms TEAM. We offer the experience of a large organization, however, we operate like a family business. More than half of our job openings are filled by internal promotion, and we encourage TEAM Members to gain a variety of experiences across different functional groups.

Pay rate is $20.00 per hour

Purpose of Position:

The employee will monitor and communicate safety, facilities, and property incidents.  Emergency and non-emergency calls will be prioritized and communicated internally and externally with management, security personnel, law enforcement, and contractors.  This is a full-time position used to fill in for varying shifts, days off, and required overtime.

Essential Functions:

Answer emergency and non-emergency phone calls

Monitor security cameras

Troubleshoot access control, alarm, and Camera Software to resolve software problems

Monitor alarm system and dispatch accordingly

Monitor access control systems and imprint access control cards

Keep records, write reports, perform data entry

Additional Functions:  

Complete any assignment or duty as designated by Corporate Security Manager.

All persons employed or associated with Foster Farms are responsible for the quality and food safety of company products. The food safety and quality policies are summarized and communicated in a company handbook and at training sessions. Each new employee is provided a handbook and attends a food safety training session before beginning work. All employees attend a refresher training session at least once per year. Records are maintained reflecting the distribution of employee handbooks and attendance at the training sessions.

Security Officers are primarily responsible for ensuring that all Good Manufacturing Practices (GMP) are followed on a consistent basis by regular bag inspections of all employees entering the plant.

Write dispatch job specific procedures and Standard Operating Procedures (SOP) in coordination with Management.

-Ability to work flexible shifts, days, weekends, holidays, overtime (as needed)

-Able to read and write proficiently in English.

-Excellent communication skills (verbal and written)

-Ability to make decisions under pressure.

-Good eyesight (corrected)

-High School Diploma or GED

-Assess situations and exercise sound judgment

-Memorize and recall data with the ability to multi-task

-Prefer experience in law enforcement, security, military police, or alarm company

-Must be proficient in Computers; typing, Microsoft Windows/Office (Excel, Word, and Power Point)

-Ability to accept direction and responsibility

-Capable of making decisions under potentially tense conditions

-Must have an overall favorable employment record and attendance record, reliable attendance is an essential job function for dispatchers & security

-Must be able to show up to work daily and be on-time to perform the duties of the position

-Must be able to stand for prolonged periods (up to 12 hours) on a concrete/metal grate floor

-Have a reliable means of communication (phone, cell phone, e-mail, etc.)

-Have reliable means of transportation (public, or private)

-Must be at least 18 years of age

-Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Alarm Operators or Dispatchers

-Must be able to meet and continue to meet requirements for specific skills, certifications, or authorizations specified for the assignee site

-Must be able to meet and continue to meet requirements for specific skills, certifications, or authorizations specified for the assignee site

-Knowledge of security operations and procedures

-Knowledge of supervisory practices and procedures Ability to provide positive direction and motivate performance

-Understanding of a variety of security and safety devices and controls

-Ability to learn quickly and carry out instructions furnishing in written, oral, or diagrammed form

-Ability to track and maintain schedule assignments including the issuing of breaks and lunches

- Ability to be an effective team member Ability to maintain professional composure when dealing with unusual circumstances

-Ability to adapt to various sites and changes in post procedures

-Ability to adapt to changes in the external environment and organizations

-Ability to write routine correspondences, including logs and reports

-Good organizational skills

-Strong customer service and results orientation

-Strong interpersonal skills, with the ability to interface effectively with clients, at various social levels and across diverse cultures

All your information will be kept confidential according to EEO guidelines.

Foster Farms is an Equal Opportunity Employer – Minorities, Females, Veterans and individuals with disabilities are encouraged to apply.

Foster Farms participates in E-Verify during the hire process at all locations for all new TEAM Members.