Security Installation Technician - Matson Alarm

Matson Alarm, a Pye-Barker Fire & Safety company, is hiring for a Security Installation Technician in our Modesto, California location.

Position Summary: The Security Installation Technician serves new and existing accounts by analyzing work orders, understanding how to install and troubleshoot systems, investigating additional complaints, and resolving problems.

Duties & Responsibilities:

• Manage the installation of security equipment
• Review blueprints/drawings to determine device locations and placement
• Provide on-site emergency troubleshooting and repairs of customer equipment
• Preparing accurate and timely service tickets and reports
• Ensure a high level of customer service, satisfaction, and communication
• Interface successfully with Administration, Sales, Customers, and Management
• Maintains a clean and safe work environment on and off site
• Maintain accurate record of work performed
• Ability to use a variety of hand tools
• Perform other duties as required
• Being a dependable, responsible professional who is dedicated to working in a growing, fast-paced, and demanding environment
• Ability to diffuse high tension situations while always maintaining professionalism
• Other duties as assigned

Education & Required Skills:

• High School Diploma / GED
• Minimum 1+ year of experience in the industry required
• Must be proactive in completing jobs and tasks with little or no direct supervision
• Flexible schedule and availability
• Must be able to obtain/possess alarm agent permit where applicable and according to Federal, State, and Municipal laws
• Auto insurance coverage must meet company standards throughout employment
• Maintain valid Driver's License
• Must read and speak English

About Us: We're Matson Alarm. We were a privately-held family run business for 45 years. Brothers Larry and Mike Matson started the company in 1974 with a purpose in mind - to help protect Valley families and businesses. As they looked to retirement they felt the best evolution of the company would be a merge with Pye-Barker Fire & Safety. Pye-Barker is a reputable national company that was established in 1946. We are now part of a growing national network, with expansive resources to help serve our customers better and in more locations than ever before.

Acquired in February 2022 Matson is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.