Security Officer Full Time Nights - Steward Health Care System

POSITION SUMMARY:

Protects life and property of all persons on hospital premises. Patrols buildings and grounds to prevent fire, theft, and vandalism.

KEY RESPONSIBILITIES:

• Provides documentation of all Security activities occurring while on duty. Documentation is accurate, clear and objective.
• Demonstrates knowledge of role and responsibility in emergency situations (i.e. fire, disaster, stat calls, etc.)
• Ability to use proper techniques when assisting nursing staff with patient restraints.
• Has a thorough knowledge of fire suppression systems in the facility.
• Patrols facility to prevent fires, theft and vandalism, and maintains high degree of visibility.

Management of Time and Resources:

• Completes work assignments within an acceptable time frame.
• Uses time and resources to the best possible advantage for successful completion of job responsibilities.
• Develops and maintains efficient working relationships.
• Is reliable in respect to attendance.
• Is Reliable in respect to punctuality.
• Recognizes the importance of team efforts and partners with others to achieve positive outcomes.

Quality:

• Is part of a team effort to insure quality services.
• Offers creative solutions or alternatives to issues or concerns.
• Produces quality results.
• Continually strives to improve the quality of work.
• Accepts responsibility for all work performed and takes appropriate corrective action as needed.

CUSTOMER SERVICE SKILLS:

• Is cooperative in interactions, treating customers with courtesy, respect and compassion.
• Is patient when responding to questions and answers questions appropriately.
• Responds to requests in a timely manner.
• Handles interruptions in a skillful way.
• Maintains a professional appearance and demeanor.
• Strives to prevent/resolve customer concerns to the customers satisfaction.

REQUIRED KNOWLEDGE, SKILLS & EDUCATION:

• Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: inservices, formal educational programs, other work groups and on-the-job training).
• Attends and participates in staff meetings and inservices and/or reviews documentation as required.
• Assists in the orientation of others and actively participates in mentoring.
• Performs analytical and decision making functions with minimal supervision.
• Recognizes and seeks assistance/consultation when appropriate.
• Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues.
• Possesses awareness of programs/services provided by Hospital and where they are located.

Required Qualifications:

• Ability to read, write and be fluent in English.
• High School Diploma or Equivalence

Preferred Qualifications:

• Previous security, military or law enforcement experience.
• Previous hospital experience.
• College credits, Associate Degree in related field
• Ability to speak Portuguese/Spanish