Senior Analyst, Field Operations (C861) - AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

The Field Planning & Analytics Sr. Analyst has three primary responsibilities:

• Sales force territory alignment and placement maintenance
• Call Plan Operations, including managing the Targeting and Planning (TAP) Tool process and the SPRINT Call Plan Roll Forward Tool
• Coordinating the annual ABS approval process

In tandem with those responsibilities, the Field Planning & Analytics Sr. Analyst is expected to:

• Execute ad-hoc analysis, reports/dashboards, process flows, and code libraries as defined by each role to deliver high-quality analyses that aid decision-making and uncover meaningful insights.
• Effectively prioritize across competing projects, maintaining constant flow of communication with customers, be watchful for opportunities to enhance/improve/streamline existing process/outputs.
• Develop and execute rigorous validation of analyses/deliverables/deployments/enhancements
• Create documentation to ensure teams both internal and external to FPAT fully understand workstreams/processes (i.e., knowledge transfer, succession planning), including technical support material for related business partners
• Enhance technical skills and business acumen to increase value to the team and organization.
• Level 3 support for Field Help Desk cases and root cause investigation.
• Develop subject matter expertise of tools to execute, such as Javelin, Power BI, etc.

Stakeholder Management:

• Build a strong connection with the field to ensure needs and feedback are accounted for
• Build strategic partnerships with sales, enterprise leaders and others to identify compliant solutions, streamline processes and increase field effectiveness.

Skills / Qualities Needed:

• Problem-solving orientation
• Must exhibit proficiency commensurate with grade in the following competencies: adaptability, teamwork, initiative, innovation, integrity, analytical, drive for results, and communication.
• Knowledge of a variety of PC programs (including, but not limited to Excel, Access, PowerPoint) that can solve various problems. 

Travel:

N/A

Requirements:

• Demonstrated database and project management skills.
• Territory mapping experience utilizing Javelin JTD software.
• Programming language experience preferred (i.e. Dataiku, SAS, R, SQL, Snowflake)
• BA, BS degree required.  BA/BS required to ensure effective understanding and application of business concepts.
• 2+ years analytical and/or related operations experience required, preferably in the healthcare industry. 

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

​The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

​Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html