Senior Billing Analyst (Pittston, PA Hybrid role) - Benco Dental

Pittston, PA area Hybrid role (within driving distance of home office in Pittston, PA)

Senior Billing Analyst at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package, Paid Time Off Program, and Profit Sharing
• Flexible/At Home Working Options
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to join resource groups that promote Diversity, Equity, and Inclusion
• Family owned for 90+ years

Position Summary:

The Senior Billing Analyst will assist with managing the processes responsible for all customer billing operations. This role has a passion for finding solutions and creating processes that support strategic opportunities. This role is responsible for designing, implementing, and enforcing policies and procedures and streamlining effective billing processes across the organization. This position is highly visible and requires a strong desire to get into the details, prioritize, plan, and direct the overall effectiveness and accuracy of customer billings.

This job will be self-motivated, detail oriented, and have excellent problem-solving abilities. They must adapt to the constant change in business requirements and work well under pressure to meet ongoing and overlapping deadlines within short time constraints. The individual will deal with ambiguous problems, work cross-functionally to find solutions, and drive towards simple solutions to complex opportunities.

Do YOU Possess These Skills and Attributes?

• Proven track record for improving processes and problem solving

• Advanced Microsoft Office Suite. SQL experience preferred

• Ability to manipulate and validate high volumes of data is essential

• Ability to communicate effectively, both verbally and in writing, with all levels of management and external parties

• Ability to manage and balance multiple priorities and urgent requests effectively, with the ability to quickly adapt to changing business needs

• Demonstrated ability to manage multiple projects concurrently while meeting strict deadlines.

• Thrives in a fast-paced, changing environment.

Do These Responsibilities Interest YOU?

• Managing the completion, accuracy, and timeliness of monthly billing

• Identification and implementation of process improvements to streamline the billing process

• Ensure continuous oversight for RPA items as it relates to all items for Order to Cash

• Build effective relationships with a broad and diverse group of business partners in establishing and testing new processes and procedures to create efficiencies as part of our continued process improvement initiatives.

• Managing the preparation and analyzing the results of revenue related reconciliations

• Assisting with annual financial statement and internal control audits

• Create and distribute regular billing metrics and ah-hoc reports to Senior Leadership

• Leads process change by creating efficiencies and process documentation. Releasing new policies and procedures to appropriate company associates

• Serve as a mentor to fellow associates guiding the learning and training process

• Commitment to customer service excellence

• All job duties and responsibilities are essential functions of the position

Do YOU Meet These Requirements?

• Education: Bachelor’s degree or higher in Accounting or Finance (preferred)

• Experience: 5+ years of Billing and Finance experience

Who We Are: It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!