Senior Business Analyst, Sales Operations CPQ at Pure Storage

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 

• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally

• Industry analysts and press applaud Pure’s leadership across these dimensions

• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

We strive to hire the best and brightest people, who excel in cutting-edge, fast-paced, collaborative, and transparent environments. We are seeking an enthusiastic individual to solve real-world problems while making work an enjoyable experience. 

The Business Analyst, will be a key member of our systems transformation team initially supporting the Configure, Price & Quote project. This role will work closely with stakeholders from various business units to understand their needs and translate them into functional requirements. This role involves analyzing current processes, identifying improvement opportunities, and ensuring the successful implementation of the CPQ solution.\

WHAT YOULL BE DOING...

• Analyze existing configuration, pricing, and quote processes to identify areas for improvement

• Conduct process analysis, review detailed process diagrams, flowcharts, and documentation to visualize current and future state processes and advise the process team on required changes or improvements.

• Facilitate workshops and meetings with cross-functional teams to drive consensus and validate requirements

• Collaborate with business stakeholders to gather and document detailed business requirements for the CPQ implementation

• Develop functional specifications and work closely with the technical team to ensure alignment with business requirements

• Work with cross functional business stakeholders to validate design throughout the development cycle

• Support the design, testing, and implementation of the CPQ solution, ensuring it meets business needs and objectives

• Assist in the development and execution of user acceptance testing (UAT) plans, including test cases and scenarios

• Provide training and support to end-users to ensure successful adoption of the new CPQ system

• Work with the project team to ready the field users for implementation through consistent change management communications

• Act as a liaison between business units and the project team to ensure clear communication and understanding of project goals

• Monitor project progress, identify risks, and propose mitigation strategies to ensure timely delivery

• Prepare and present regular status reports to project stakeholders and senior management

• Monitor and evaluate the impact of process changes, providing ongoing support and adjustments as needed

• Stay current with industry trends, methodologies, and tools related to business process management and improvement

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• Bachelor’s degree in Business Administration, Information Technology, or a related field

• Masters Degree, advanced degree preferred

• Proven experience as a Business Analyst in ERP CPQ or similar digital transformation projects with a strong focus on process analysis and improvement preferred

• Strong sales support experience, ideally within a channel-focused organization with demonstrated ability to leverage channel relationships to drive mutual success.

• Familiarity with ERP systems (e.g., SAP, Oracle) and CPQ tools (e.g., Salesforce CPQ, SAP CPQ, Logik.io, etc.)

• Excellent analytical and problem-solving skills, with the ability to think strategically and implement practical solutions

• Strong communication and interpersonal skills, with the ability to collaborate effectively with business stakeholders and team members

• Knowledge of business process management (BPM) methodologies and frameworks (e.g., Six Sigma, Lean, BPMN) is a plus

• Expertise in Oracle and SAP systems is a plus

• Strong problem-solving skills and ability to lead multiple projects simultaneously.

• Certification in Business Analysis (e.g., CBAP) is a plus.

• Collaborative team player with a can-do attitude.

• Highly analytical, fact driven, and is process-oriented.

• You will be based in Santa Clara, CA. As this is an office-centric role, you are expected to be present in the office for 3 days a week. As outlined in Pures Hybrid Work Policy, there will be variations over periods of time, depending on business need.