Senior Consultant - Technical Support/PHP Development - JR100644_3-7366 - Baker Tilly Advisory Group, LP

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Overview
Baker Tilly is a leading advisory, tax and assurance firm, providing
clients with a genuine coast-to-coast and global advantage in major
regions of the U.S. and in many of the world's leading financial
centers - New York, London, San Francisco, Los Angeles, Chicago and
Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker
Tilly) provide professional services through an alternative practice
structure in accordance with the AICPA Code of Professional Conduct and
applicable laws, regulations and professional standards. Baker Tilly US,
LLP is a licensed independent CPA firm that provides attest services to
its clients. Baker Tilly Advisory Group, LP and its subsidiary entities
provide tax and business advisory services to their clients. Baker Tilly
Advisory Group, LP and its subsidiary entities are not licensed CPA
firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker
Tilly, are independent members of Baker Tilly International, a worldwide
network of independent accounting and business advisory firms in 141
territories, with 43,000 professionals and a combined worldwide revenue
of $5.2 billion. Visit bakertilly.com or join the conversation on
LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent
acquisition professional to understand the requirements for an
opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All
qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, national origin, disability or
protected veteran status, gender identity, sexual orientation, or any
other legally protected basis, in accordance with applicable federal,
state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly
Advisory Group, LP, employee e-mail accounts are considered property of
Baker Tilly Advisory Group, LP, and are not subject to payment of agency
fees. In order to be an authorized recruitment agency ("search firm")
for Baker Tilly Advisory Group, LP, there must be a formal written
agreement in place and the agency must be invited, by Baker Tilly's
Talent Attraction team, to submit candidates for review via our
applicant tracking system.
Job Description:
Technical Support Senior Associate/Consultant responsibilities include
providing escalation support for Sage Intacct client customizations and
products, building utilities, tools, customized Sage Intacct pages, data
fixes, and working on specialized development projects to support
ongoing development efforts and strengthening Baker Tilly's internal
technical capabilities.
Job Responsibilities:
- Become a technical subject matter expert (SME) in Sage Intacct
development and integrations.
- Communicate effectively with internal staff, external development
vendors, development teams of customers, etc.
- Perform Baker Tilly Sage Intacct product installations.
- Page Customizations: Design, estimate, and deliver page script
customizations for clients.
- Manage support queue in ZenDesk ensuring timely resolution and
communication for inbound requests.
- Work closely with Baker Tilly Sage Intacct support to ensure quality
client communication.
- Support existing Sage Intacct customizations and delegate/escalate
to other team members as needed.
- As required, scope and design development projects for new
customizations, applications, and features within the Sage Intacct
ecosystem.
- Develop utilities, tools, data fixes and page scripts to support
clients and internal staff.
- Review requests for assistance from Customer Support and delegate to
appropriate personnel or esearch and work toward solutions as
needed.
Job Requirements:
- A Bachelor's degree or higher in Computer Science, Information
Technology, or significant hands-on experience in a similar
position.
- 2+ years' experience as a developer, ideally working on an ERP
(Enterprise Resource Planning) system with significant 3rd party
integrations.
- Hands-on experience working in PHP, Python, JavaScript, and
Linux/Unix.
- Experience with AWS a plus.
- 1-2 years of experience in a consulting environment or in a role
that required working directly with external customers and
stakeholders.
- Ability to work effectively and professionally with employees at all
levels of a customer's organization
- Strong desire to grow technically and advance career towards
leadership/management positions within the team.