Senior Customer Service Representative LICENCED - Brooks Insurance Services

Irritated with your current job and looking for a REWARDING Career.

Tired of late nights?

Frustrated with having to work Weekends?

Tired of working Outside?

Brooks Insurance Services sounds like the place for you. With office hours Monday- Friday from 8:30- 5:00.

Brooks Insurance services is looking for a bilingual (Spanish and English) customer service representative to join our growing team.

Brooks Insurance Services: an Elite Allstate Agency, has built a strong reputation as a trusted insurance provider.

Our agency prioritizes ongoing training and development, offering a supportive environment where employees can grow and thrive. We are committed to delivering exceptional service to our clients and protecting their families with a 5-star level of care.

As a motivated professional who thrives in a fast-paced environment, your contributions pave a way for growing your pocketbook and personal growth.

Salary Range: $18.00 - $23.00 per year

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Hands on Training

Bonus Opportunities

Warm Leads Provided

Holidays Off

401k Plan

Advancement Opportunities

Mentorship

Ongoing Training Seminars

Performance Bonuses

Professional Work Environment

Team Building Activities

Equipment Provided

Monday - Friday (8:30am - 5pm) Work Schedule

Weekends & Evenings Off

Vision Insurance

Evenings Off

Responsibilities

Cultivates and maintains strong relationships with clients.

Prepare and issue insurance documents promptly and accurately.

Ensure policy changes are processed accurately and in compliance with regulations.

Provide ongoing engagement and satisfaction through consistent communication.

Assist clients in evaluating renewal options and making informed decisions.

Identify opportunities to upsell additional products to existing clients.

Monitor insurance claims.

Continuing education to keep up with market changes.

Licensing Requirements: Currently have a 4-40 or a 2-20 license

Proficient in sales administration tasks.

Strongly preferred is a bilingual candidate who is fluent in both Spanish and English.

Sets ambitious targets and works diligently to surpass them.

Collaborative and supportive team member who fosters a positive work environment.

Clear and effective communication skills, both written and verbal.

Consistently ensures accuracy and precision in work outputs.

Demonstrates professionalism and respect in all interactions within the office environment.

Computer Proficiency.