Senior Desktop Support Technician - Technology Services - Denton County

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED.

The Senior Desktop Support Technician performs computer-related technical work with minimum supervision, typically regarding matters requiring greater technical expertise. Acts as a mentor and shares knowledge with team members to help develop and improve knowledge, skills, processes, and performance. Serves as a primary resource for problem management and resolution. The Senior Desktop Support Technician is required to provide excellent customer service, resolve problems in a timely manner, deliver systems with a high level of availability and reliability, communicate effectively, and be a positive contributor to the Denton County Technology Services team. This position acts as a backup to the Desktop Technician Supervisor.