Senior Director, Clinical Operations at IQVIA
Durham, NC 27701
About the Job
Job OverviewDirect a group of clinical staff, for a designated group/country/region
Develop plans to ensure the allocation of staff and fiscal resources for assigned area of accountability
Determine strategic goals and objectives for designated region and assures operational alignment with senior management priorities
Lead functional/country/region strategic initiatives and work with senior management across disciplines to develop implementation plans.Essential Functions• Manage staff in accordance with organization’s policies and applicable regulations
Responsibilities include planning, assigning, and directing work• appraising performance and guiding professional development• rewarding and disciplining employees• addressing employee relations issues and resolving problems
Approve actions on human resources matters.• Direct the hiring and selection process for a region/country or office and works collaboratively with senior management to set targets for recruitment and retention across roles.• Establish methods to develop and evaluate office/region based onboarding processes
Develop standard processes to ensure that staff has the proper materials, systems access and training to complete job responsibilities
Oversee the execution of the training plan, SOP review and mentored training experiences for a region/office/country.• Provide a leadership role in country/region clinical resourcing process through continual evaluation of existing and future resource alternatives, pro-active planning and collaboration with study team leadership and operational peers
Evaluate the quality of the clinical work product for a variety of job roles and/or a specialized job function
Evaluate regional workload, quality and budget metrics through regular review and reporting of findings
Collaborate with senior management and other functional leadership to improve efficiencies, project outcomes and quality metrics for clinical projects.• Act as a coach and mentor for lower level staff as they develop in their role
Work collaboratively with project leadership including the CPM (Clinical Project Manager), client representatives and other functional leadership to manage project related challenges and to achieve exemplary customer service.• Analyze and reviews budgets for clinical studies within region
Pro-actively plans for appropriate clinical operations budget consumption and guides line managers and CRSs (Clinical Research Specialists) in managing variances and in developing corrective fiscal action plans.• Conduct Clinical Project Review and participates in Project Management Review according to regional guidelines and interfaces with appropriate functional leadership to achieve positive outcomes.• Lead corporate or departmental quality or process improvement initiatives.• Act as a sponsor/client liaison.Qualifications• Bachelor's Degree Degree in scientific discipline or health care preferred
Req• At least 12 years clinical trials experience including experience in a management/leadership capacity or equivalent combination of education, training and experience.• Broad knowledge and ability to apply GCP/ICH and applicable regulatory guidelines.• Advanced knowledge of clinical research financial parameters and project financial tracking and accounting methods.• Excellent leadership skills.• Advanced presentation skills.• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.• Strong written and verbal communication skills including good command of English.• `.• Excellent organizational and problem solving skills.• Effective time management skills and ability to manage competing priorities.• Ability to establish and maintain effective working relationships with coworkers, managers and clients.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries
We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide
Learn more at We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.The potential base pay range for this role, when annualized, is $171,800.00 - $319,000.00
The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time)
Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.SummaryLocation: Durham, North Carolina, United States of AmericaType: Full time
Develop plans to ensure the allocation of staff and fiscal resources for assigned area of accountability
Determine strategic goals and objectives for designated region and assures operational alignment with senior management priorities
Lead functional/country/region strategic initiatives and work with senior management across disciplines to develop implementation plans.Essential Functions• Manage staff in accordance with organization’s policies and applicable regulations
Responsibilities include planning, assigning, and directing work• appraising performance and guiding professional development• rewarding and disciplining employees• addressing employee relations issues and resolving problems
Approve actions on human resources matters.• Direct the hiring and selection process for a region/country or office and works collaboratively with senior management to set targets for recruitment and retention across roles.• Establish methods to develop and evaluate office/region based onboarding processes
Develop standard processes to ensure that staff has the proper materials, systems access and training to complete job responsibilities
Oversee the execution of the training plan, SOP review and mentored training experiences for a region/office/country.• Provide a leadership role in country/region clinical resourcing process through continual evaluation of existing and future resource alternatives, pro-active planning and collaboration with study team leadership and operational peers
Evaluate the quality of the clinical work product for a variety of job roles and/or a specialized job function
Evaluate regional workload, quality and budget metrics through regular review and reporting of findings
Collaborate with senior management and other functional leadership to improve efficiencies, project outcomes and quality metrics for clinical projects.• Act as a coach and mentor for lower level staff as they develop in their role
Work collaboratively with project leadership including the CPM (Clinical Project Manager), client representatives and other functional leadership to manage project related challenges and to achieve exemplary customer service.• Analyze and reviews budgets for clinical studies within region
Pro-actively plans for appropriate clinical operations budget consumption and guides line managers and CRSs (Clinical Research Specialists) in managing variances and in developing corrective fiscal action plans.• Conduct Clinical Project Review and participates in Project Management Review according to regional guidelines and interfaces with appropriate functional leadership to achieve positive outcomes.• Lead corporate or departmental quality or process improvement initiatives.• Act as a sponsor/client liaison.Qualifications• Bachelor's Degree Degree in scientific discipline or health care preferred
Req• At least 12 years clinical trials experience including experience in a management/leadership capacity or equivalent combination of education, training and experience.• Broad knowledge and ability to apply GCP/ICH and applicable regulatory guidelines.• Advanced knowledge of clinical research financial parameters and project financial tracking and accounting methods.• Excellent leadership skills.• Advanced presentation skills.• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.• Strong written and verbal communication skills including good command of English.• `.• Excellent organizational and problem solving skills.• Effective time management skills and ability to manage competing priorities.• Ability to establish and maintain effective working relationships with coworkers, managers and clients.IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries
We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide
Learn more at We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.The potential base pay range for this role, when annualized, is $171,800.00 - $319,000.00
The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time)
Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.SummaryLocation: Durham, North Carolina, United States of AmericaType: Full time
