Senior Director - Commerce Systems - Hermes

The Team:

Acting as a trusted partner to all business areas of Hermès Americas, the Hermès of Paris (HOP) IT Team leads comprehensive technology delivery, innovation and support across the entire systems landscape in the region.

The Opportunity:

The Senior Director of Commerce Systems role is a newly defined strategic leadership position based in HOP's New York City headquarters that leads the newly established Commerce Systems group, consisting of two main sectors: Omnichannel Retail Systems and Logistics Technology . This role would be in charge or defining an approach, preparation, and eventual direct participation in the global initiative to transform HOP's core commerce systems to a standard global ERP (SAP S/4).

As a member of the IT Leadership Team, and partnering with peers representing other areas of IT, this role will participate in the strategic definition of the IT Transformation for the region, aimed at ensuring business-driven relevance of technology to the evolving needs of the brand. This position would be expected to establish and maintain trusting and productive working relationships with key individuals in Paris and ensure seamless and open communication between teams across continents.

About The Role:

As a key member of the HOP IT Leadership Team this role would lead teams supporting all technology capabilities related to:

• Enterprise Resource Planning (ERP) system operations, integrations, enhancements, and localization for the region
• Logistics & Transportation Technology supporting importation, warehousing, transportation, and fulfillment of product, including oversight of the Warehouse Management System (WMS)
• Point of Sale (POS) Retail Systems facilitating all retail sales, payments, inventory management, transfers, and post-sales services
• Numerous mobile application solutions leveraged by the organization as it relates to inventory management, sales, CRM, and customer service.
• Omnichannel Systems including fulfillment of ecommerce orders, employee sales, and wholesale operations.
• All aspects of integrations across Commerce Systems components

Additionally, this role would be expected to:

• Develop and lead IT Commerce Systems organization to ensure it reflects evolving business expectations.
• Champion adoption of the new ERP for Hermes Americas, ensuring all localization is architected and implemented in the way that complements current and future business needs of the region.
• Drive transformation of POS technology and evolution of the Logistics Systems to be architecturally aligned to the new ERP, and drive necessary changes as required.
• Partner with Infrastructure and Cybersecurity teams to ensure Commerce Systems platforms stability, scalability, and security.
• Ensure all Commerce Systems and integrations are appropriate to all countries in the Americas, accounting for operational and regulatory differences between North and South American subsidiaries.
• Ensure the team maintains proper technical knowledge to support the business processes in scope, and documents / transfers expertise to the IT Operations team as appropriate.

Supervisory Responsibility:

• YES

Budget Responsibility:

• YES

Decision Making Responsibility:

• YES

About You:

• 12+ years of overall IT experience, with minimum five years in Retail IT Industry
• 5+ years of Team Management / Leadership experience
• Bachelor's or equivalent Degree required; MBA or other Masters' Degree preferred.
• Exceptional critical thinking
• Outstanding oral and written communication skills
• Experience with project management
• Familiarity with retail systems. Knowledge of Cegid POS, Magento and mobile apps
• Experience with SAP S/4 HANA or similar Retail ERP systems
• Knowledge of Manhattan Associates WMS

The range for this position is $120,000.00 - $200,000.00. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations

COMPANY OVERVIEW

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films "Footsteps Across the World" available on our website.

OUR COMMITMENT

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.