Senior IT Business Analyst - AltaPointe Health
Mobile, AL 36693
About the Job
Responsible for staffing coordination, monitoring, coaching, and problem resolution while providing outstanding customer service. Responsible for innovation and end-to-end launch of solutions.
- Responsible for managing and coordinating business analysts.
- Work well in a team environment and demonstrate customer service skills at every level
- Maintain a thorough knowledge of the business rules and organizational workflows that exist within the administrative and clinical areas
- Excellent communication skills with the ability to engage, influence, and inspire to drive collaboration and alignment
- Collaborates with business partners to develop a roadmap to drive products and features from concept to launch in a fast-paced environment
- Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
- Prioritizes and maintains the sprints for assigned products, balancing the requirements of stakeholders
- Coordinate resources (applications and staff) as needed to successfully deploy new solutions and enhancements to existing solutions
- Principal collaborator with third-party vendors and/or interface engineers
- Convert stakeholders’ business needs to properly documented requirements. Analyze and understand these requirements and their impact on the new and existing systems.
- Suggest operation improvements and analyze and recommend changes in systems accordingly.
- Remains flexible; be proactive in identifying issues and risks and create processes where there is none.
- Identify process improvement opportunities and communicate the same to stakeholders.
- Be a team leader in making and leading these changes.
Project development
- Develop the project scope.
- During project planning and implementation identify leaders, stakeholders, users, and resources.
- Develop internal project benchmarks related to the analysis, development, testing, training, and implementation.
- Monitor completion of benchmarked goals and manage the project schedule.
- Manage projects and teams on scope, cost, quality, and customer satisfaction.
- Lead and manage change management process.
- Document findings, results, and modification of project progress.
- Make communication plans and communicate with leadership, stakeholders, and project team about project status and impact.
- Provide post-implementation support guidelines and monitor the utilization, progress, and sustainment of the projects.
Other IT duties as deemed necessary should include but not be limited to the following
- Test and document compliance related to MIS policy and procedure.
- Assist in system(s) evaluations with other IT staff.
- Participate in IT team meetings and initiatives.
- Participate in the strategic planning process for IT.
- Participate on and chair committees deemed necessary to support standards and accreditations.
- Assist in providing training when deemed necessary.
- Participate in Orientation Training for IT.
- Provide application training when deemed necessary.
- Perform other duties as assigned by supervisor.
Administrative and other related duties as assigned
- Actively participate in Performance Improvement activities.
- Actively participates in AltaPointe committees as requested.
- Completes assigned tasks in a timely manner.
- Treats consumers with dignity and respect.
- Works in a cooperative manner with other AltaPointe employees.
- Follows AltaPointe policies and procedures.
Bachelor’s degree in Information Systems or Business. Master’s degree preferred. Minimum of 10 years experience in healthcare and application planning, development, installation, and training; experience managing software deployments; experience working with departmental leaders, task-oriented, good communication, analytical, problem-solving, and organizational skills. Operate in a supervisor role of the analyst team. The candidate must possess a combination of business, technical, and project management skills. Knowledge of project management and reporting tools, IE: Microsoft Project, Crystal Reports, etc.