Senior IT Project Manager - DecisionPoint | Cortek

Overview:

DecisionPoint Corporation is seeking a Senior IT Project Manager to join our IRS PC Refresh team. The Senior IT Project Manager will be responsible for managing large-scale IT projects related to the IRS PC Refresh initiative. This position requires extensive experience in managing complex IT deployments, coordinating multiple teams, and ensuring projects are completed on time and within budget. The Senior Project Manager will oversee the deployment of new systems, hardware refreshes, and incident resolution while ensuring compliance with IRS guidelines. Key responsibilities include managing timelines, providing regular status updates to government leads, and ensuring that all project tasks are executed smoothly.

Duties & Responsibilities:

• Manage large-scale IT projects focused on replacing aging laptops and desktop systems at various IRS locations.
• Oversee the deployment of Windows 10/11 systems, including coordinating equipment deliveries, backups, and incident resolutions.
• Lead and direct a team of Computer Technicians, ensuring timely execution of tasks related to equipment replacement, shipping, and incident management.
• Provide regular project updates and weekly status reports to assigned government managers, ensuring clear communication of progress.
• Review and assign help desk tickets from the PC Refresh Project team, ensuring ticket updates are provided within 24 hours.
• Ensure proper installation and configuration of new systems and specialized software, following IRS guidelines and quality control procedures.
• Work with IRS Asset Management teams to ensure equipment disposition is handled appropriately after systems are replaced.
• Ensure root cause analysis and corrective actions are taken when discrepancies are identified in ticketing information (e.g., hardware vs. software issues).
• Provide hands-on technical support when required, coordinating with other IT teams to resolve more complex incidents or system issues.
• Ensure project deliverables and timelines are met, adhering to IRS guidelines for system replacement, inventory management, and incident resolution.

Qualifications:

• Active Public Trust Clearance or ability to obtain Public Trust clearance.
• Completed IRS Minimum Background Investigation or ability to clear IRS Minimum Background Investigation.
• Minimum of 10+ years of experience managing large IT projects of similar scale and complexity.
• IT Project Management Certification (PMP or equivalent).
• Proven experience leading teams in IT hardware refresh and deployment projects.
• Excellent understanding of Windows 10/11 system deployments and associated hardware.
• Strong project management skills, including timeline management, resource allocation, and reporting.
• Excellent written and verbal communication skills for interacting with government leads, end-users, and project teams.
• Familiarity with ticket management systems, including ServiceNow, and managing project-related tickets.
• Strong analytical and problem-solving skills with a focus on delivering efficient solutions.
• Experience managing inventory and logistics for IT systems.

Our Equal Employment Opportunity Policy:

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.