Senior Learning & Development Specialist Manager at The Fountain Group

Overview:
The Sr. Manager Commercial L&D will oversee development of and provide expertise in the implementation of a training curriculum and sustainment that serves the needs for the Field Commercial Organization within the Liver Business Unit.
 
This position is posted as either a Remote position (25-30% travel) or Head Quarters (15-20% travel) based on the successful candidate making an informed choice. Travel is required to attend meetings, training events and field visits.
 
Duties:

• Lead and collaborate on the development and implementation of knowledge/skill-based training focused on ensuring success through therapeutic disease state and product knowledge for commercial field sales.
• Develops and executes training with a specific focus on our new hire program ‘Accelerate’ as well as account management skills, product knowledge, new promotional campaigns, product launches, communication skills, selling skills, phased trainings, sales meeting training workshops, ongoing learning sustainment programs & other as needed field sales.
• Collaborates with and supports relevant internal departments, including Marketing, Commercial (Field Sales, National Accounts, Regional Trainers), Commercial Operations, Global L&D, Medical Information, Legal, Business Conduct and Regulatory to develop appropriate training.
• Collaborates with internal customers including Compliance/Legal, Marketing and Medical Information to ensure training materials and workshops are current, effective and compliant with regulatory guidelines.
• Partners with external vendors to design curricula or programs and planning of instructional methods and materials using adult learning principles.
• Effectively prepares for instruction by conducting needs assessments, identifying targeted participant characteristics, and soliciting cross-functional feedback before finalizing design and strategy.
• Offers solutions for bridging gaps between current organizational capabilities and needs.
• Helps ensure readiness of the organization for training deployment including identifying key stakeholders and determining their needs in advance, in order to deliver high quality and effective programming.
• Analyzes the characteristics of existing technologies and their use in instructional design.
• Partners with subject matter experts and key stakeholders to identify training needs, improve training solutions and lead change initiative implementation.
• Monitors and maintains alignment with Commercial group’s strategic training plan while balancing short-term and long-term business goals.
• Manages budget (accruals and invoices) aligned with both the development of training resources and / or POA / Sales Meetings

 
Knowledge, Experience and Skills:

• Proficiency in Microsoft Office applications including Word, Teams and PowerPoint, particularly as used in the development of instructional content.
• Ability to effectively manage a project from its initiation to delivery, either as live training or as a virtual deliverable.
• Ability to effectively manage multiple vendors from selection to final deliverable
• Must have the ability to focus on performance by establishing clear objectives for the training.

 
Preferred Qualifications:

• MS degree plus 6 years in related field is desirable
• 8 years of commercial pharmaceutical/biotech experience
• 3 years of successful Field Sales experience
• 1 year of prior commercial training experience
• Experience in Liver Disease (Hepatitis C and or B) is helpful but not required
• Sales, marketing, or training experience in a competitive biotech/pharma marketplace (either branded or generic).

Pay Range: $70 - $90/Hour