Senior Manager, Operational Excellence - AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Elevate your career by joining an organization that prioritizes the long-term success of the company, its technology, and its employees. At AbbVie Business Technology Solutions (BTS), we drive the digital transformation needed to make a positive impact on patients' lives through our treatments. As the Senior Operational Excellence Lead, you will take on intricate challenges, expanding your professional expertise while fostering the growth and development of others.

In this role you'll be responsible for:

• Developing and implementing operational excellence strategies: Collaborate and partner with Information Research (IR), Risk, Security, and Compliance (RiSC) leads, cross-functional BTS partners, and across BTS R&D Information Research to identify areas for improvement and develop strategies to enhance operational performance. This will involve streamlining processes, evolving testing and automation tools, or introducing best practices.
• Leading cross-functional improvement initiatives: Drive continuous improvement efforts by identifying, analyzing, and implementing process improvements. This will include conducting root cause analysis, developing action plans, and monitoring progress to ensure successful implementation.
• Establishing performance metrics and reporting: Define key performance indicators (KPIs) and establish reporting mechanisms to track and measure the effectiveness of risk, security, compliance and testing activities. Regularly analyze data and provide insights to senior management to drive informed decision-making and identify areas for further improvement.
• Leading centralized team and programs, continuously looking for opportunities to streamline and simplify complex processes to improve process adoption and advance the delivery of our services for the domains we support.
• Assuming the role of a change agent, effectively communicating enterprise-wide changes to our domains while supporting their learning, understanding, adjustment, and growth within a culture of continuous improvement.
• Utilizing strategic thinking to proactively anticipate future opportunities and develop appropriate mitigation plans to address them.
• Building and maintaining stakeholder relationships: Collaborate with internal stakeholders, such as compliance officers, testing teams, and senior management, to understand their needs and align operational excellence initiatives accordingly. Foster strong relationships with external partners, such as regulatory bodies or industry associations, to stay informed about emerging trends and best practices. Compliance with applicable Corporate and Divisional Policies and procedures.

Experiences that make you a strong candidate for this role:

Required:

• Bachelor’s Degree +8 years; master’s degree +7 years; PhD +3 years of experience.
• 5+ years leading improvement projects and change management programs.
• 2+ years of experience with IT Compliance, IT Risk, IT Security, and/or IT Audit.
• Experience communicating and presenting both verbally and in writing to various audiences, including committees, large groups, senior management, and executive leadership.
• Proven team builder and leader with excellent written and verbal communication skills.

Preferred:

• Lean/Six Sigma
• Knowledge of Software Development Lifecycle (SDLC) methodologies.
• Ability to prioritize and multi-task and strong problem resolution skills.
• Demonstrated ability to coordinate cross-functional teams towards task completion.
• Experience overseeing geographically distributed and culturally diverse workgroups.
• Knowledge of business and technology trends.
• Strong interpersonal / relationship management skills.

Why Business Technology Solutions

For anyone who wants to use technology and data to make a difference in people’s lives, shape the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team: we’re ready for you.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html