Senior Manager Quality Development & Continuous Improvement Americas - UPM

We are now looking for a Senior Manager Quality Development & Continuous Improvement Americas who will be located in our factory in Mills River, NC or Dixon, IL.

Greetings from your future manager

We are seeking a driven and result-oriented individual to lead Quality Development and prioritize Continuous Improvement (CI) activities for Americas region. As a member of our Global Operations Management Team and Steering Team for Global Quality Development & CI, you will collaborate with network of quality and CI professionals across our three factories in Americas region. Your focus will be on improving product quality in manufacturing and with addressing issues such as raw material quality and product design with both internal and external stakeholders. This roles offers a fantastic opportunity to work in a very agile business with a dynamic environment and be part of UPM Raflatac’s positive company culture . – Mikko Kari, Vice President, Global Operations

What you will do

• Coach factory teams to promote high-quality standards and a strong food safety culture, ensuring collaboration with factory management and quality teams
• Work with Technical Support and factories to maintain and improve claim handling services for customers
• Ensure effective and globally aligned quality control processes
• Ensure the requirements of management system policies, targets, and standards are met. Coordinate internal and external audits, management reviews, and improve management systems globally in collaboration with other regions
• Support distribution terminals within the region and ensure the use of best practices in quality and food safety
• Collaborate with other internal organizations to create and maintain quality and food safety roadmaps, delivering systematic and proactive improvements
• Coordinate any widespread quality or food safety issues, ensuring preparedness for potential food safety recalls or crisis management cases
• Follow up on quality and food safety performance, raising awareness of improvement opportunities
• Participate to prioritization of Continuous Improvement activities globally and set the priorities for Americas region