Senior Manager UX Design at Walmart
Bentonville, AR 72712
About the Job
LocationBENTONVILLE, ARCareer AreaUX DesignJob FunctionUX & DesignEmployment TypeRegular/PermanentPosition TypeSalaryRequisitionWD1911425 What you'll do at Position Summary...What you'll do...Senior UX ManagerAbout the Team Join our award-winning design team and help us shape the future of retail
Our mission is to bring dignity and access to all through design excellence to all regardless of zip code or bank account
We design richly compelling experiences that improve the daily lives of millions of customers – whether they are at home, in our stores, or on the go
We also craft world-class experiences that enable our merchants, suppliers, sellers and 2.1 million in-store associates to deliver great value to our customers on a daily basis. This opportunity is in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus. As a Senior UX Manager, you will lead a team to articulate the strategy and design for our omni-channel commerce products and experiences
You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores
This work will allow you to innovate and directly impact the millions of customers we serve every day
Our goal is to create a hyper-personalized experience that is so indispensable our customers can’t live without it
Ultimately, giving millions of households and families the chance to save money and live better. You’ll set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate
You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity
You’ll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team. You’ll sweep us off our feet if you have... Excellent visual and interaction design skills and a keen understanding of trends in and out of retail. An ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority. A demonstrable understanding of ecommerce and deep experience building experiences that drive revenue. A strong design aesthetic that brings together brand expressions and systems thinking
You practice universal design and believe in inclusion. Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping. Comfort with ambiguity along with an ability to motive teams and partners. Ability to consume deep strategic data and insights to produce meaningful experiences for customers and members. A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment
You thrive in an ever-changing environment. A strategic mindset and a system thinking approach to taking the complex and make it simple. Find joy in leading by doing
You inspire, coach, and contribute to our team culture. A self-starter mindset who is well organized and always looking to improve things. You’ll make an impact by: Designing at the highest level of craft for a broad population of Walmart customers. Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals. Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products. Owning and driving a program of work and collaborating seamlessly with cross-functional partners. Recruiting the best design talent and mentoring our growing team team. Thinking holistically so that we build true end-to-end experiences. Multitasking across different projects and adapting to changing priorities. Championing the Design Thinking philosophy throughout the business. Communicating effectively with kindness and empathy. Preferred qualifications: Degree in HCI, Information Architecture, Digital Design, or similar and 7+ years of experience in product design. Have a fantastic portfolio of elegant design solutions. Excellent written and verbal communication. The above information has been designed to indicate the general nature and level of work performed in the role
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job
The full Job Description can be made available as part of the hiring process. Perks and Benefits Beyond competitive pay, you can receive incentive awards for your performance
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer Walmart, Inc
is an Equal Opportunity Employer – By Choice
We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them
That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. #experiencedesignAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
The amount you receive depends on your job classification and length of employment
It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $110,000.00-$220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Outlined below are the required minimum qualifications for this position
If none are listed, there are no minimum qualifications
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area
Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.2 years’ supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position
If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer SciencePrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America About Walmart At Walmart, we help people save money so they can live better
This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between
As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world
Here, your work makes an impact every day
What are you waiting for?Walmart, Inc
is an Equal Opportunity Employer- By Choice
We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them
That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Our mission is to bring dignity and access to all through design excellence to all regardless of zip code or bank account
We design richly compelling experiences that improve the daily lives of millions of customers – whether they are at home, in our stores, or on the go
We also craft world-class experiences that enable our merchants, suppliers, sellers and 2.1 million in-store associates to deliver great value to our customers on a daily basis. This opportunity is in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus. As a Senior UX Manager, you will lead a team to articulate the strategy and design for our omni-channel commerce products and experiences
You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores
This work will allow you to innovate and directly impact the millions of customers we serve every day
Our goal is to create a hyper-personalized experience that is so indispensable our customers can’t live without it
Ultimately, giving millions of households and families the chance to save money and live better. You’ll set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate
You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity
You’ll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team. You’ll sweep us off our feet if you have... Excellent visual and interaction design skills and a keen understanding of trends in and out of retail. An ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority. A demonstrable understanding of ecommerce and deep experience building experiences that drive revenue. A strong design aesthetic that brings together brand expressions and systems thinking
You practice universal design and believe in inclusion. Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping. Comfort with ambiguity along with an ability to motive teams and partners. Ability to consume deep strategic data and insights to produce meaningful experiences for customers and members. A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment
You thrive in an ever-changing environment. A strategic mindset and a system thinking approach to taking the complex and make it simple. Find joy in leading by doing
You inspire, coach, and contribute to our team culture. A self-starter mindset who is well organized and always looking to improve things. You’ll make an impact by: Designing at the highest level of craft for a broad population of Walmart customers. Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals. Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products. Owning and driving a program of work and collaborating seamlessly with cross-functional partners. Recruiting the best design talent and mentoring our growing team team. Thinking holistically so that we build true end-to-end experiences. Multitasking across different projects and adapting to changing priorities. Championing the Design Thinking philosophy throughout the business. Communicating effectively with kindness and empathy. Preferred qualifications: Degree in HCI, Information Architecture, Digital Design, or similar and 7+ years of experience in product design. Have a fantastic portfolio of elegant design solutions. Excellent written and verbal communication. The above information has been designed to indicate the general nature and level of work performed in the role
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job
The full Job Description can be made available as part of the hiring process. Perks and Benefits Beyond competitive pay, you can receive incentive awards for your performance
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer Walmart, Inc
is an Equal Opportunity Employer – By Choice
We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them
That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. #experiencedesignAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
The amount you receive depends on your job classification and length of employment
It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $110,000.00-$220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Outlined below are the required minimum qualifications for this position
If none are listed, there are no minimum qualifications
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area
Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.2 years’ supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position
If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer SciencePrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America About Walmart At Walmart, we help people save money so they can live better
This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between
As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world
Here, your work makes an impact every day
What are you waiting for?Walmart, Inc
is an Equal Opportunity Employer- By Choice
We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them
That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
