Senior Manager, Vulnerability Management - Quanta Services Management Partnership

About Us

Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. We’re building the infrastructure that supports the energy transition, and there are more opportunities than ever to be part of our team. Join us and build your career building a brighter future.

Imagine what you could do here. We encourage, inspire, and support our people to seize opportunities in our corporate office and with hundreds of our operating companies worldwide that provide solutions for the utility, renewable energy, electric power, industrial, and communications industries.

Quanta actively promotes and maintains a culture of belonging where all employees can be themselves, live their values, and find opportunities to succeed. When you join our team, you join a dynamic organization in which career development is encouraged, excellence is rewarded, and diversity is prized. Come find out how our people power modern life.

About this Role

The Senior Manager, Vulnerability Management will oversee the implementation and maintenance of our vulnerability management program, ensuring it aligns with company IT standards and best practices. You will lead a team responsible for identifying, analyzing, and remediating vulnerabilities across various platforms, including cloud, production environments, and endpoints. Your expertise in Qualys will be crucial in managing and optimizing our vulnerability assessment processes. You will work closely with various teams and operating units to ensure timely remediation and mitigation of identified vulnerabilities, using automated solutions to verify that appropriate security measures are in place.

What You'll Do

• Lead the vulnerability management team in developing and executing vulnerability management methodologies and procedures.
• Manage and optimize application and infrastructure vulnerability management solutions, particularly with Qualys including VMDR for ServiceNow.
• Oversee the patching processes and related technologies (e.g., SCCM, Qualys, PowerShell, Nessus).
• Establish and track metrics and trends for vulnerability management functions.
• Coordinate and manage projects or solutions to ensure goals and objectives are met within specified time frames.
• Develop, recommend, and implement necessary improvements and changes to the vulnerability management program.
• Schedule and perform software and hardware improvements, upgrades, patches, and reconfigurations.
• Develop, document, and maintain policies, procedures, and training plans for system administration and appropriate use.
• Foster strong working relationships with teams responsible for vulnerability management and patching.
• Provides reporting to IT management on SLAs and various other reports
• Supervises daily operations of the Vulnerability Management team, analyzes workload, determines work priority, assigns duties and oversees work progress and staff development.
• Researches, identifies and recommends industry best practices for solving business problems.
• Adheres to internal standards, policies and procedures including change management.
• Performs other duties as assigned.

What You'll Bring

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s Degree
• 7-10 years of experience in Information Security, Computer Science, Business Administration, Data Analytics, or a related security domain.
• Minimum 3 years in supervisory role.
• Demonstrated experience with IT Service Management and IT Asset Management systems.
• Expertise with Qualys
• Expertise with VMDR for ServiceNow.
• Experience with vulnerability management methodologies and procedures.
• Familiarity with patching processes and related technologies (e.g., SCCM, PowerShell, Nessus).

LICENSES / CERTIFICATIONS:

• ITIL Foundation – preferred
• Security + – preferred
• GSEC – preferred

KNOWLEDGE AND SKILLS:

• Intermediate/Advanced level experience with service delivery methodologies (ITIL).
• Intermediate/Advanced level experience with Endpoint Protection.
• Intermediate/Advanced level experience in automation and scripting (PowerShell, VBScript).
• Strong performance analysis, troubleshooting, and remediation skills.
• Knowledge of High Availability and Disaster Recovery principles, patterns, and usage

COMPETENCIES:

• Customer service oriented and proactive in anticipating and resolving problems while maximizing efficient use of available IT resources
• Uses excellent problem-solving, communication, and interpersonal skills along with a patient, positive, and customer-friendly attitude within a team environment
• Demonstrates outstanding customer orientation and desire to enable client productivity
• Communicates effectively and efficiently with technical and non-technical audiences at all levels of organization; utilizes appropriate communication channels for given situations
• Acts professionally and tactfully in all situations; maintains a professional demeanor and appearance
• Produces high quality work results with a sense of urgency while maintaining a high level of focus on detail, exactness and completeness
• Excellent interpersonal and organizational skills.
• Excellent oral and written communication skills.
• Ability to handle diverse situations, multiple projects and changing priorities.
• Very strong data analysis and troubleshooting skills
• Proficiency in project management and reporting.
• Strong leadership and management skills.
• Adheres to change management and documentation policies
• Good presentation skills
• Good written and verbal communication skills

SUPERVISORY RESPONSIBILITIES

Supervises others: Yes

Has hiring and terminating responsibilities: Yes

Number of employees report to this job: 0 Subordinate Supervisory Employees, 3 Non-Supervisory Employees

BUDGETARY RESPONSIBILITY

Direct amount:   $ 0  

Indirect amount: $ 0

TRAVEL REQUIREMENTS

Travels: Minimal, as needed

Percent of time:  up to 5%

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.