Senior Microsoft 365 and Windows Server Systems Engineer - Room & Board

At Room & Board, we believe that every detail matters, especially when it comes to our servers and storage infrastructure. And it's not just about the technology—it's about understanding our business and building solutions that meet the needs of our staff members and business operations. Our talented and dedicated Technology Services team is looking for a Server Systems Engineer who is passionate about the work and recognized for your thoughtful approach to technology. Come discover a career designed to be different.

As a Senior Microsoft 365 and Windows Server Systems Engineer, you'll report directly to our Director of Technology Services and join a 12± person team comprised of skilled desktop engineers, support technicians, systems engineers, network engineers, project managers, and interns. You'll take the lead in managing and optimizing our Microsoft 365 and Windows server environments and help maintain and support our broader infrastructure, including servers, storage, and backups. In this role, you’ll dive deep into understanding our business and what we do, bringing your passion for new technology to the forefront. You’ll explore innovative ways to apply these technologies in our environment, helping to drive our initiatives forward. 

Work Location:

4600 Olson Memorial Highway, Golden Valley, MN (off Hwy 100 & 55)

This role works 2 days in the office with 3 days remote per week. On-call requirement. This is not a remote position. 

You’ll share your talents in the following ways as a Senior Microsoft 365 and Windows Server Systems Engineer:

• Manage and maintain our Windows server environment, ensuring optimal performance, security and reliability. 
• Manage, secure and optimize our Microsoft 365 services and applications including hybrid Exchange/Active Directory, SharePoint Online, Teams and OneDrive. 
• Serve as the technical expert for Microsoft 365 solutions partnering with both IT and business partners to understand new features and updates, enhance productivity, support and security. 
• Assist with implementing data governance and retention policies. 
• Manage integrations such as SSO, MFA and third-party security products. 
• Provide technical expertise to the broader Information Technology teams, including assisting in incidents and outages. 
• Support systems engineer partners with planning, design and support of our server, backup and storage infrastructure.

You embody these core attributes and qualities as a Senior Microsoft 365 and Windows Server Systems Engineer:

• Trusted Partner: You work collaboratively with vendor partners and internal resources to deliver desired outcomes.
• Collaborative & Curious Contributor: You foster teamwork, actively engaging with IT resources to deliver exceptional services and resolve issues. Your inquisitive nature sparks innovation, while your knowledge-sharing mindset strengthens the team.
• Analytical Problem-Solver: You bring strong analytical skills to diagnose issues with a blend of analytical thinking, creativity, and thoughtfulness as you work to find effective solutions.
• High Standards Advocate: You uphold high standards, emphasizing documentation and knowledge sharing to maintain consistency and excellence.
• Balanced Technology Mindset: You bring a passion for technology with a business-first mindset. You focus on reducing complexity, ensuring consistency and optimizing our toolsets.

Additionally, you'll bring the following experience and demonstrated skills as a Senior Microsoft 365 and Windows Server Systems Engineer:

• Demonstrated extensive experience managing and configuring Microsoft 365 applications and services, including Active Directory, Entra ID and Windows domains.  
• Advanced expertise in Microsoft 365 Exchange Online Administration, including the design, configuration and maintainance of Microsoft Exchange servers (2016 or newer). 
• Experience managing and configuring third-party security products for advanced email security, threat detection, multi-factor authentification (MFA), and data loss prevention, with a preference for Cisco solutions. 
• Experience in leading projects, from planning and execution to monitoring and reporting.
  
• Possess a solid infrastructure background that includes servers, Windows Server OS, PowerShell scripting, and VMware, with familiarity in Linux being advantageous.  
• Demonstrated proficiency in Azure cloud-based computing and related concepts.  
• A strong understanding of network concepts and troubleshooting skills including DNS, IP, subnetting, and DHCP. 
• Automation experience required, with a preference for Ansible.  

What you’ll find working here as a Senior Microsoft 365 and Windows Server Systems Engineer:

• Salary: $100,000.00 - $130,000.00 / yr.
• Benefits that focus on holistic well-being. The whole person matters, not just the one who shows up for work. That’s why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer several awesome perks to help you thrive in every aspect of life. Picture this: three weeks of paid vacation, a generous 401(k) match, profit-sharing, and a whole bunch of cool extras. We're talking about benefits that cover you from head to toe – physically, emotionally, and financially. To view all benefits offered by Room & Board, please visit:  https://www.roomandboard.com/careers/benefits-wellbeing.ftl
• Meaningful work. We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive and beautiful. To learn more about our company and culture, please visit: https://www.roomandboard.com/careers/get-to-know-us
• A culture of respect. We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated. To learn more, please visit https://www.roomandboard.com/careers/get-to-know-us/culture-of-respect

Application Deadline: The position will remain open until filled; there is no specified deadline.

Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship. Visit https://www.roomandboard.com/about-us to learn more.

Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability, or any other consideration made unlawful by applicable federal, state, or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status. It is also our policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

As an applicant, you have rights under Federal Employment Laws, and your state may offer additional protections. To view applicable laws, visit our partner site.

Discover a career designed to be different.

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