Senior Order Fulfillment Analyst at Vaco, LLC
Pataskala, OH 43062
About the Job
Our client is seeking an experienced Senior Order Fulfillment Analyst to manage end-to-end order fulfillment processes for high-impact customers. The ideal candidate will be skilled in supply chain coordination, delivery schedule optimization, and cross-functional communication. This role acts as a liaison between customers and internal teams, ensuring timely, accurate, and efficient order completion aligned with contractual requirements.
Responsibilities:
- Oversee end-to-end order fulfillment processes, coordinating across supply chain and planning departments to ensure timely deliveries, proactively identifying and resolving any potential disruptions.
- Develop, monitor, and adjust delivery schedules based on customer needs, production timelines, and inventory levels to maintain alignment with contract obligations.
- Work closely with the supply chain, planning, and purchasing teams to assess key performance metrics, address evolving project needs, and support inventory management.
- Act as the primary contact for clients, communicating order updates, handling inquiries, and building strong relationships to support customer satisfaction and loyalty.
- Continuously evaluate and improve order fulfillment processes by gathering feedback from internal and external stakeholders, leveraging data to streamline workflows.
- Analyze order fulfillment data, track performance against KPIs, and provide regular reporting to management and relevant teams to drive strategic decisions and enhance operational efficiency.
- Ensure adherence to contractual terms and quality standards for all deliveries, maintaining documentation and updating stakeholders as needed to fulfill commitments.
- 3-5 years of experience in order fulfillment, supply chain, or logistics, with a strong background in managing high-stakes customer relationships.
- Proven ability to work cross-functionally within supply chain environments and to leverage data in optimizing fulfillment processes.
- 1+ year of experience in a lead or supervisory role, with a strong focus on process efficiency and team collaboration.
- Excellent communication skills, with the ability to manage expectations and resolve issues across teams and customer accounts.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
