Senior Product Associate - Fulfillment & Archive Services - JPMorgan Chase
Columbus, OH
About the Job
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Fulfillment and Archive Service, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
+ Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
+ Considers and plans for upstream and downstream implications of new product features on the overall product experience
+ Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
+ Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
+ Writes the requirements, epics, and user stories to support product development
+ Engage team members to ensure timelines and requirements to drive conversations and deliverables that impact the Area Product
+ Define and present strategy for features, write epics, user stories, testing conditions/ scripts, validation criteria and acceptance criteria.
+ Participate in all agile events of the product group as a team member; generate pertinent process maps/flows; and conduct lessons learned as necessary
+ Complete all deliverables according to aligned sprints and/or schedules. Communicate and escalate risks, blockers, and impacts that could delay initiatives
Required qualifications, capabilities, and skills
+ 3+ years of experience or equivalent expertise in product management or a relevant domain area
+ Proficient knowledge of the product development life cycle
+ Experience in product life cycle activities including discovery and requirements definition
+ Developing knowledge of data analytics and data literacy
+ Proven communication skills with responsibility for Client, Technical, and Operational partners
+ Logical thinking and applied skills with problem solving and user research
+ Proficient in Microsoft Suites and like tools
+ Analytical skills applied during requirements gathering and development
Preferred qualifications, capabilities, and skills
+ Working knowledge of writing epics and user stories with documented acceptance criteria
+ Knowledge with Jira and Jira align
Must be able to adhere to a hybrid work schedule with 3 days in office and 2 days work from home in Columbus, OH. Potential after hours and weekend assignment to connect with other colleagues and resources in support of implementations, production events, or validation post production.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
As a Senior Product Associate in Fulfillment and Archive Service, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
+ Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
+ Considers and plans for upstream and downstream implications of new product features on the overall product experience
+ Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
+ Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
+ Writes the requirements, epics, and user stories to support product development
+ Engage team members to ensure timelines and requirements to drive conversations and deliverables that impact the Area Product
+ Define and present strategy for features, write epics, user stories, testing conditions/ scripts, validation criteria and acceptance criteria.
+ Participate in all agile events of the product group as a team member; generate pertinent process maps/flows; and conduct lessons learned as necessary
+ Complete all deliverables according to aligned sprints and/or schedules. Communicate and escalate risks, blockers, and impacts that could delay initiatives
Required qualifications, capabilities, and skills
+ 3+ years of experience or equivalent expertise in product management or a relevant domain area
+ Proficient knowledge of the product development life cycle
+ Experience in product life cycle activities including discovery and requirements definition
+ Developing knowledge of data analytics and data literacy
+ Proven communication skills with responsibility for Client, Technical, and Operational partners
+ Logical thinking and applied skills with problem solving and user research
+ Proficient in Microsoft Suites and like tools
+ Analytical skills applied during requirements gathering and development
Preferred qualifications, capabilities, and skills
+ Working knowledge of writing epics and user stories with documented acceptance criteria
+ Knowledge with Jira and Jira align
Must be able to adhere to a hybrid work schedule with 3 days in office and 2 days work from home in Columbus, OH. Potential after hours and weekend assignment to connect with other colleagues and resources in support of implementations, production events, or validation post production.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Source : JPMorgan Chase