Senior Product Manager -Managed Services (Remote) - DataBank Holdings

Databank is a leading enterprise-class service provider that provides 100% uptime and customer data, applications, and equipment availability. Databank's managed services are built around its world-class facilities, multi-homed Internet access hub, and multi-petabyte storage and backup infrastructure. In addition, we provide a redundant managed colocation environment for companies wishing to outsource their IT infrastructure. This environment consists of space, power, and network transport services.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

A successful Senior Product Manager will be responsible for conducting product and market level analysis, providing direct commercial sales support, and developing overall product positioning and growth strategy. This includes P&L management of the existing service portfolio as well as assessment and implementation of new products, internal processes, sales tools and/or market expansions. Through direct customer interaction and an understanding of the marketplace, the Product Manager will provide recommendations and sponsor initiatives to grow the business. The ability to develop business metrics, clearly communicate and present findings and recommend action to senior leadership is essential.

This position requires a firm grasp of product portfolio management, competitive positioning, and industry market dynamics for cloud infrastructure and managed services. Prior sales or product support experience and knowledge of industry technology and terminology, as well as proficiency in MS Excel and PowerPoint, are required. Additionally, the ability to integrate quickly into CRM software and manage your workload in a dynamic, entrepreneurial environment is also critical. The ability to develop and maintain P&L models throughout the entire product lifecycle is crucial to the success of the products.

Additionally, this position requires periodic travel encompassing industry events, corporate summits and customer needs. Candidate location while remote, must be within a 100-mile radius of one of DataBank's major market Data Center locations.

Responsibilities

• Responsible for product strategy driven by business and industry analysis.
• Responsible for collecting customer feedback from a variety of sources and leveraging feedback for prioritization of the product roadmap.
• Ownership of business cases for product enhancements / development.
• Ownership of product definitions, positioning and value proposition development, cost pricing and guidelines, competitive analysis.
• Responsibility for project managing product initiatives across stakeholder organizations.
• Responsibility for product segmentation, targeting and positioning.
• Proactive and regular interaction with key customers, partners and internal teams to ensure products meet the needs of the market.
• Ownership of P&L models for each assigned product.
• Ownership of development and maintenance of individual product roadmaps.

Qualifications

• Undergraduate B.A. or B.S. degree. Focused area of study in Engineering, Business, Finance or Economics preferred.
• MBA and/or equivalent work experience with proven ability to work across functional boundaries preferred.
• Minimum 3-5 years of commercial product management experience in the data center, cloud or managed services industry.
• Prior experience with network development or other network construction/planning is beneficial.
• Well-developed financial skills including business case development, cost management, budgeting and financial analysis.
• Excellent written and verbal communications skills.
• Ability to write reports, business correspondence, procedure manuals, and prepare presentations and proposals.
• Must possess the ability to effectively present information and respond to questions from groups of managers, employees and customers.
• Proficiency in the MS Office suite with emphasis on Excel, Word, and PowerPoint is required.
• Knowledge of Monday.com and Salesforce platforms is a plus.
• Requires an individual who is detail oriented with superb organizational skills and the ability to multi-task and prioritize.
• Requires an ability to be flexible in work schedule and to work and meet strict deadlines with limited supervision.

Benefits

• Health, Vision and Dental Insurance Packages
• Short-Term and Long-Term Disability?Insurance
• Life Insurance
• 401k with company match
• Paid Time Off and Paid Holidays

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