Senior Product Manager, Subscriptions at Best Buy
Minneapolis, MN 55423
About the Job
As the Senior Product Manager with the Subscriptions team, you will focus on opportunities where Best Buy can partner with vendors to manage customer relationships and recurring billing for software or streaming services. The ideal candidate will have a strong background in product management, a passion for innovative technologies, and expertise in customer experience management, vendor relationship management, and recurring billing for software or streaming services. This role will drive product vision, strategy, and execution to deliver outstanding user experiences.
This role is hybrid, which means you will work some days on site at a Best Buy location and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
For this role, you must be located within a drivable distance to our office in Richfield, Minnesota, or Atlanta, Georgia.
What you’ll do
This role is hybrid, which means you will work some days on site at a Best Buy location and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
For this role, you must be located within a drivable distance to our office in Richfield, Minnesota, or Atlanta, Georgia.
What you’ll do
- Develop and articulate a compelling product vision and strategy
- Conduct market research and competitive analysis to identify opportunities
- Define product goals, KPIs, and success metrics in collaboration with stakeholders
- Partner with engineering, design, and marketing teams to launch new products and features
- Create detailed product requirements, user stories, and acceptance criteria
- Prioritize the product backlog based on business value and customer impact
- Engage with internal and external customers to gather feedback and identify unmet needs
- Track and report on product performance, making data-driven improvements
Minimum Requirements
- 2 years of Product Management experience, OR experience working with development, User experience, Strategy, etc.
- 1 year of experience with direct people management and team management.
- 1 year of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related.
- 1 or more years of product management experience in streaming or software services with content delivery and/or monetization strategies.
Preferred Requirements
- Bachelor's degree in IT, Computer Science, Engineering, Business, Marketing or related field OR equivalent experience
- 6 or more years of Product Management experience, OR experience working with development, User experience, Strategy, or related
- 2 or more years of experience with direct people management and team management
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Position Type: Full time