Senior Sales Operations Manager at Genworth Financial
Richmond, VA 23218
About the Job
About CareScout:Join us on a mission to simplify and dignify the aging experience
We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care
Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life. We’re creating a new experience for care seekers and their families, bringing together long-term care options, resources, education, and human support into one place
We work hard, we have fun, we care about each other, and we share the mission
If this sounds like a place where you could thrive, join us! CareScout is a division of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.POSITION TITLESenior Sales Operations Support ManagerYOUR ROLEWe’re looking for a dynamic individual with Sales Operations experience to join our team and help us streamline our sales processes as we grow
As a Sales Operations team member, you will play a crucial role in supporting our sales team by optimizing processes, problem solving and driving efficiency. This role is responsible for helping to enable and drive the success of CQN
A collaborative, congenial nature is critical, as this individual will work closely with departments across the entire CareScout organization
This is an exciting opportunity to contribute to our success and help shape and refine our sales strategy and processes
This senior level role will drive operational excellence and optimize sales strategies, independently solving complex challenges and influencing key initiatives.What you will be doingLead and develop sales operations strategies that align with long-term growth goals and optimize processes for efficiency and scalability.Collaborate with senior leadership on strategic initiatives, including Assisted Living and employer/worksite sales rollouts.Oversee projects with higher complexity and resource allocation.Identifying and implementing process improvements to enhance sales team performance.Utilize CRM software to enhance sales processes and identify efficiency opportunities.Define/Refine and implement sales processes to streamline operations and ensure best practices are adopted.Deliver training and coaching to the sales team, ensuring they have the resources and knowledge for success.Partners with sales analytics & reporting team to identify trends and provide actionable insights.Create and deliver training & coaching to the sales team on tools and best practices, ensuring they have the resources needed for success.Build strong relationships with the sales team and other stakeholders to foster trust and collaboration
What you bringBA in Business, Marketing, or a related field.7-10 years of experience in sales operations or a similar role; previous experience in sales and coaching roles preferred.Expert problem-solving and critical thinking skills to independently manage complex projects.Strong project management skills with a focus on efficiency and attention to detail.Strong communication and collaboration skills across departments.Must demonstrate self-motivation, enthusiasm, and organizational skills.Ability to thrive in a fast-paced, dynamic environment.Proficiency with CRM software, Excel, PowerPoint, and Allego.Employee Benefits & Well-BeingGenworth employees make a difference in people’s lives every day
We’re committed to making a difference in our employees’ lives.Competitive Compensation & Total Rewards IncentivesComprehensive Healthcare CoverageMultiple 401(k) Savings Plan OptionsAuto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family LeaveDisability, Life, and Long Term Care InsuranceTuition Reimbursement, Student Loan Repayment and Training & Certification SupportWellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)Caregiver and Mental Health Support ServicesThis position is available to remote applicants residing in the United States
The base salary pay range for this role starts at a minimum rate of $97,600
up to the maximum of $177,100
An employee’s pay position within the base salary pay range will be based on several factors at the time of this job posting including but not limited to geographic location, experience, and qualifications
In addition to your base salary, you will also be eligible to participate in an incentive plan
The incentive plan is based on performance and the target earning opportunity is 15% of your base compensation
The final determination on base pay for this position will be based on multiple factors to ensure pay equity within the organization.SummaryLocation: New York, New York; Richmond, VirginiaType: Full time
We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care
Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life. We’re creating a new experience for care seekers and their families, bringing together long-term care options, resources, education, and human support into one place
We work hard, we have fun, we care about each other, and we share the mission
If this sounds like a place where you could thrive, join us! CareScout is a division of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.POSITION TITLESenior Sales Operations Support ManagerYOUR ROLEWe’re looking for a dynamic individual with Sales Operations experience to join our team and help us streamline our sales processes as we grow
As a Sales Operations team member, you will play a crucial role in supporting our sales team by optimizing processes, problem solving and driving efficiency. This role is responsible for helping to enable and drive the success of CQN
A collaborative, congenial nature is critical, as this individual will work closely with departments across the entire CareScout organization
This is an exciting opportunity to contribute to our success and help shape and refine our sales strategy and processes
This senior level role will drive operational excellence and optimize sales strategies, independently solving complex challenges and influencing key initiatives.What you will be doingLead and develop sales operations strategies that align with long-term growth goals and optimize processes for efficiency and scalability.Collaborate with senior leadership on strategic initiatives, including Assisted Living and employer/worksite sales rollouts.Oversee projects with higher complexity and resource allocation.Identifying and implementing process improvements to enhance sales team performance.Utilize CRM software to enhance sales processes and identify efficiency opportunities.Define/Refine and implement sales processes to streamline operations and ensure best practices are adopted.Deliver training and coaching to the sales team, ensuring they have the resources and knowledge for success.Partners with sales analytics & reporting team to identify trends and provide actionable insights.Create and deliver training & coaching to the sales team on tools and best practices, ensuring they have the resources needed for success.Build strong relationships with the sales team and other stakeholders to foster trust and collaboration
What you bringBA in Business, Marketing, or a related field.7-10 years of experience in sales operations or a similar role; previous experience in sales and coaching roles preferred.Expert problem-solving and critical thinking skills to independently manage complex projects.Strong project management skills with a focus on efficiency and attention to detail.Strong communication and collaboration skills across departments.Must demonstrate self-motivation, enthusiasm, and organizational skills.Ability to thrive in a fast-paced, dynamic environment.Proficiency with CRM software, Excel, PowerPoint, and Allego.Employee Benefits & Well-BeingGenworth employees make a difference in people’s lives every day
We’re committed to making a difference in our employees’ lives.Competitive Compensation & Total Rewards IncentivesComprehensive Healthcare CoverageMultiple 401(k) Savings Plan OptionsAuto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family LeaveDisability, Life, and Long Term Care InsuranceTuition Reimbursement, Student Loan Repayment and Training & Certification SupportWellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)Caregiver and Mental Health Support ServicesThis position is available to remote applicants residing in the United States
The base salary pay range for this role starts at a minimum rate of $97,600
up to the maximum of $177,100
An employee’s pay position within the base salary pay range will be based on several factors at the time of this job posting including but not limited to geographic location, experience, and qualifications
In addition to your base salary, you will also be eligible to participate in an incentive plan
The incentive plan is based on performance and the target earning opportunity is 15% of your base compensation
The final determination on base pay for this position will be based on multiple factors to ensure pay equity within the organization.SummaryLocation: New York, New York; Richmond, VirginiaType: Full time
