Senior Salesforce Analyst - Intermountain Health
Lansing, MI
About the Job
Job Description:
The Sr. Salesforce Analyst/Administrator is responsible for the comprehensive analysis, design, configuration, testing, implementation, and support of Salesforce CRM systems. This senior-level role requires extensive experience in all facets of Salesforce administration. Functions with minimal oversight and direction, providing technical guidance to peers.
Scope
1. Leads in the design, implementation, testing, and documentation of new or existing Salesforce applications. Creates scope documentation of projects and assists in tracking project completion.
2. Utilize Salesforce automation tools, such as Flows, to streamline business processes.
3. Provides training and documentation to end users on Salesforce applications.
4. Responds to customer requests and service tickets within established IT standards. Communicates with other IT staff as necessary to ensure effective resolution and communicates resolution with customers in a timely fashion.
5. Be available for on-call duties during scheduled shifts as needed.
Minimum Qualifications:
High School Diploma or equivalent
Five (5) years of experience managing digital properties
Previous experience creating sites, editing pages, testing customizations, and managing permissions is required.
Preferred Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Healthcare industry experience
Physical Requirements:
Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.
Location:
Peaks Regional Office
Work City:
Broomfield
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$39.18 - $61.67
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
The Sr. Salesforce Analyst/Administrator is responsible for the comprehensive analysis, design, configuration, testing, implementation, and support of Salesforce CRM systems. This senior-level role requires extensive experience in all facets of Salesforce administration. Functions with minimal oversight and direction, providing technical guidance to peers.
Scope
1. Leads in the design, implementation, testing, and documentation of new or existing Salesforce applications. Creates scope documentation of projects and assists in tracking project completion.
2. Utilize Salesforce automation tools, such as Flows, to streamline business processes.
3. Provides training and documentation to end users on Salesforce applications.
4. Responds to customer requests and service tickets within established IT standards. Communicates with other IT staff as necessary to ensure effective resolution and communicates resolution with customers in a timely fashion.
5. Be available for on-call duties during scheduled shifts as needed.
Minimum Qualifications:
High School Diploma or equivalent
Five (5) years of experience managing digital properties
Previous experience creating sites, editing pages, testing customizations, and managing permissions is required.
Preferred Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Healthcare industry experience
Physical Requirements:
Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.
Location:
Peaks Regional Office
Work City:
Broomfield
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$39.18 - $61.67
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
Source : Intermountain Health
